Extended Stay America Select Suites Denver Cherry Creek

Explore Extended Stay America Select Suites Denver Cherry Creek
5.8
Fair
From 976 reviews
Cleanliness

5.8

Room Comfort

5.8

Location

7.2

Service and Facilites

6.6

Traveler Reviews Extended Stay America Select Suites Denver Cherry Creek

Number of reviews per page
20
40
Top reviews
Douglas
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very convenient and easy in/out as I was passing thru Denver. Thank you!
AVRELIO
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent place, price and location.
heather
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

My stay at this hotel was horrible! I thought being in Glendale Colorado that the hotels there may be appropriate for my stay. I was staying close to the Rose general hospital because my husband was there for a major surgery and we live up in the mountains so the hotel seemed to be the right one. It was in our price range and had what seemed like the accommodations I needed. When I arrived I found out that the floor has never been cleaned in the history of the past year. I'm a housekeeper and this was despicable. The room was filthy, including the walls, including the cabinets, behind the fridge, in the corners, up the baseboards and more. This hotel room did not have any cold water coming out of the tub. I complained immediately the next morning when the office opened and brought with me toilet paper pieces that had been wetted and then wiped on the floor to show how black the floor was. I was quickly offered a 25% discount. I am supposed to contact you at hotels.com to get my 25% discount from the manager at the hotel. I was told that room would be spotless and the floor would be clean by the time I got back. When I returned 8 hours later, that evening, the floor was just as dirty as it was when I left. I couldn't take a shower because there was no cold water to mix with the hot and it was boiling hot water so I took the towels off the rack and what did them down and scrubbed the floor myself. I spent four nights there without being able to rest, use the kitchen, use the sh
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Verified traveler
icon-Business
Business
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

There was a kitchen but absolutely no kitchen supplies were provided- not even a dish towel. We were given 2 hand towels and 2 body towels and told that’s all we get for the duration of the stay. If we need clean towels we can swap the dirty for the clean at the front desk. The room smelled of cigarettes and the cleaning products they used to try and get rid of the smoke smell. At check in I was notified of the smoking policy, it’s also posted all around the property- no smoking within 100 feet of any door. This was blatantly ignored by all patrons and staff. When I questioned the staff about it they said Colorado law was 25 feet however staff was smoking within 10 feet of the front desk door every day. There was water damage to the kitchen and bathroom base cabinets that had been neglected. The bed was a bed. Overall it worked for the week but I wouldn’t stay here again.
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Amarah
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

No
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room was not clean. The floor was sticky, there were bugs in the room. The staff were friendly and helpful. They refunded us and we ended up booking another hotel.
Paul
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The chain has been going 30 years and I think this is the first one they opened. Location was good but the room was dated. Reception were helpful but cleanliness of the room was poor. We did not expect to have to purchase items to be able to eat and prepare meals as every cupboard was empty. If we had known this before we would not have booked. We felt as thought we were in a hotel for work people and shelderd accommodation and not a hotel for a holiday stay as we we're lead to believe from your website. Would not book again
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Areadia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I enjoyed my stay while visiting Denver everything was absolutely beautiful sweet, nice little southern hospitality I will definitely be back again on my next vacation it was relaxing and wonderful
Areadia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very satisfied the staff was very accommodating, bed comfy, walking distance to several stores and restaurants enjoyed my stay while visiting Denver will definitely be back.
Areadia
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very accommodating and staff always helpful when traveling to Denver to rest and enjoy the beautiful peaceful atmosphere and room always clean and bed very comfy
margie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This property should have cost $75 a night. Not $225 There were NO amenities. NO tissues. NO soap. NO hairdryer. NO coffee machine . NO ice machine. And A fee if you didn’t take out your own trash. The exhaust fan was so loud you couldn’t turn the light on( both on same switch of course)
David
icon-Business Family
Business Family
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel is very run down and in disrepair. Ceiling is bulging from water leaking. Cabinets are broken and pealing. Fan vent cover missing in bathroom, broken tile, dirty towels. Noisy neighbors fighting upstairs, and what I can only assume was a prostitute looking for a hookup in the parking lot.
Kevianno
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Best customer service by Danielle, Cody,Frances,Riven gave exceptional customer service. They went under scope of the responsibility at making me feel safe and welcomed and attended to by far. Best customer service. I really enjoy this hotel because it’s safe, quiet and convenient walking distance to everything definitely I’m a happy customer I will continue to be loyal to this account.
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Kevianno
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Best customer service by Danielle, Cody,Frances,Riven gave exceptional customer service. They went under scope of the responsibility at making me feel safe and welcomed and attended to by far. Best customer service. I really enjoy this hotel because it’s safe, quiet and convenient walking distance to everything definitely I’m a happy customer I will continue to be loyal to this account.
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Will
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Check in at property and felt very unsafe. Room was disgusting… we had to clean the floors our self to feel safe to take off our shoes.. booked another hotel 10 min after checking Don’t recommend staying here
Danu
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I couldn't stay at this hotel aftwr we got long drive.. she said maintenance system on audit night.. we paid for everything for 1 room but we get nothing..
Anezshe
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

There was dog hair all in the covers. The shower did not work and it also had dirt in the shower. The room had a very bad smell. I couldn’t even sleep. The room was not clean at all and not comfortable.
William
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Bathroom was in poor condition, tub tile badly in need of regrouting, sink badly stained. Some outlets didn't work. Good news was the bed was comfortable.
Dustin
2.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Rats no clean towels front assistant manager is rude and has a bad attitude
Lona
icon-Leisure
Leisure
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Unfortunately you have purchase everything that is needed to live as if at home. No blowdryer
Number of reviews per page
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