Overall Ratings & Reviews Extended Stay America Suites Fort Lauderdale Tamarac

Booked a room through Hotels.com. Received a confirmation and when arrived at property I was greeted by an employee in the parking lot. She asked if I was ok and I said I am here to check in. She informed me that my room was no longer available and that they are completely booked. She said I needed to contact hotels.com by 10 pm to cancel. I made contact and they needed to reach the hotel to confirm. They did not answer any calls. I even tried to contact the property. I was charged for the room and now I am having to waste time to get my money back for a stay I didn’t even have. The property is completely unprofessional. I would not recommend staying here.

Well there 3 unhappy guest in front of me. There was no front counter person until like 3:20pm. There was multiple request for towels and never received them. And to top off the stay, there were roaches in the room. Definitely will not be staying at this place again

Very nasty

I like everything everything was perfect thank you enjoyed my stay.

1st room main light didn't work. TV didn't work, room was dirty. Went to lobby to inform them; waited 10 minutes for staff member. She moved us to another room. People were smoking weed outside. TV didn't work, tub had dried blood in it, room was FILTHY. Didn't sleep, just impatiently waited for morning to check out and never return.

As we were checking in, another test was having a personal problem. I’ll checking in. I think the staff handled it kindly I was very impressed. I’m very happy with my stay.

The picture on the site isn’t the same in person. They have roaches, the room door you had to lift up on it in order to lock the door, They didn’t have extra clean towels, lots of smoking in the hallway. My room key stop working and it took the front desk clerk like 30 minutes to come, they’re understaffed overall I wouldn’t recommend that place to my worst enemy.

The door was open when we arrived and a cat was inside. The landline was not connected. The carpet was wet. There was an awful smell. The most outrageous thing was that there was feces left in the toilet. This place should be condemned and I should not have been charged!

The property definitely needs to be updated. The tubs have cracked paint in them. The toilet was not cleaned there were poop stains which could have been cleaned. The tv was not working because they stopped paying their services. The WiFi was ok but I was also asked to pay for even better services. I shouldn’t have to see holes and have paint just peeling off. Was disappointed but the staff was friendly and I enjoyed talking with them.

Very badly maintained. I would not recommend this property.

The room smells spoiled and the microwave didn't work and no hotel service to tell. Two days without being able to heat up food is terrible. I spent more time trying to heat up food then trying to put away my die father, then to fight with an supervisor location 😤.

Very bad smell in the room.

The toilet had dried pee from the previous stay. The floor was not clean. The microwave was brown on the inside from how dirty it was. It also smelled moldy. Other people live in the complex and is not safe

Arrived at the hotel to check in for our stay & was informed that they were unable to accommodate us for the double bed room that I had reserved, because they had dropped some of their rooms from the availability. We were left scrambling looking for last minute accommodations at other area hotels. We wound up paying more for our stay due to the last minute booking at the other hotel we managed to find a vacancy in. This hotel was very irresponsible and offered no solutions for us. We will never stay there after the horrible experience we had just trying to stay there.

Good experience overall. Kind staff. Convenient area. Easy access. Negative points: Poor cleanness and useless kitchen without utensils.

Horrible receptionists too, room was a wreck - hole punched in bathroom door, soap dispenser cracked, toilet not flushing, washbasin stuffed up with black stuff coming out of it - worst experience ever!!!

Roaches roaches and more roaches. A scene from a horror movie was the bathroom. Rust with holes in the tube and sink with roaches coming out. The font desk were good.

Great

The room smelled as though is has never been aired out. There were flies in the bathroom and kitchenette area.

When I first showed up to check in, clerk told me there were no rooms available, even though I had a reservation and prepaid online. There were several others complaining about the same thing and the condition of the property at the same time. She finally found a room for me, and when I went to look at it, there were no sheets or blankets on the bed! I left a note at the front desk and left for dinner. When I came back room was the same. I was on a motorcycle road trip, and not willing to go somewhere else, or I certainly would have left. I spent the night lying on the bare mattress.