Overall Ratings & Reviews Extended Stay America Suites Washington DC Fairfax Fair Oaks

At check-in, I ask for a "Clean & Quiet" room. I'm given a room right by the dumpsters next to the highway. I walk into the non-smoking room, it smells like an ashtray. I immediately return to the 'lobby' to request a different room. A friendly Sabir tells me that sometimes people smoke outside with the door propped open. He basically tried to argue with me about the severity of the smell he has not smelled for himself. I asked him if he wanted to go with me to the room to smell for himself. I then reminded him I also asked for "Quiet" - and politely asked if there were other options. He moved me to a much better room. This better room is fairly standard for this hotel. Providing zero privacy - there are no sheer curtains - so you choose daylight and eyeballs, or darkness and privacy. The included 'breakfast' is a joke - literally 3 packets of oatmeal and sometimes a potential muffin. The entire kitchen is empty - if you want anything, you have to request it and trust they have sanitized it. There is no dishwasher or oven; no dishes or cutlery. The towels were dirty/stained. Fridge door on wrong side; Cabinets do not align well. I'd say housekeeping does a good job, but the maintenance budget is not good. The walkways on the entire property are disgusting. There were many unattended children playing in the parking lot. A methed-mouthed lady asked me for money as I was exiting my car. This property has many opportunities to improve.

I have stayed at several different properties and this one by far is my favorite. I have a daughter at GMU and have stayed at other hotels in the past, I will be staying here moving forward.

Good

there are shopping mall/ macy/ in 3 minutes walk, and food court inside shopping mall is also great.

AC wasn't working for the first day, then I requested to change my room, TV wasn't working there.

Our stay was ok. It was low priced so we had low expectations but I expected cleanliness. There were many maintenance activity we needed in room. The area outside lobby was not very clean.

Loved room

Very good service

The place just looks poorly needs to be reconditioned. The tile in the bathroom looks like somebody painted it with some kind of epoxy paint. There were ants in the bathroom. The microwave is all rusty and gross looking and the cabinets under the sink. The hinges are loose and all beat up and the shower curtain rod is all rusty

Ants all through my room and bathroom...terrible experience on my visit.

disgusting rooms. smells like smoke and weed. not a safe place to stay esp if you have kids

Comfortable, and met our need. The desk agent was able to put us on the first floor, which was appropriated. The room shows its age, and could use an update. Water pressure was not the best, but shower was hot.

Very comfortable. Helpful staff. Convenient to shopping, highways, services. We always enjoy staying here!

Bedbugs

Lo mejor

Smells bad really bad room door not working

Very good location for the price and lots of towels!

The reception by the check in clerk was underwhelming. Only was going to give me one key card and then it appeared I was asking her to go out of her way when I asked for one for my wife…no one to greet customers when they came 8n, had a note to dial 0. Breakfast was correct and a breakfast bar or oatmeal….i think the caliber of customer staying at the facility is driving the poor service.

I’m beyond annoyed this property is dirty

Unacceptable condition. Dirty pillows and bed. Please don't waste your money on this hotel.