Overall Ratings & Reviews Extended Stay America Suites Memphis Airport

Property is old and not well maintained. It is clean, but the bed was collapsed on one side and not comfortable at all.

Check in staff was friendly but failed to explain they do not clean rooms every day during my 4 day stay paid in advance. The floor was very sticky, bathroom wasn't very clean and both door very dirty. The cabinets were bare & microwave in very bad condition.

Good hotel

Stove could have been cleaner,watch out for thieves outside and front door always open not locked after hours

Nice

They had a horrible smell at the property.

It was like an old run down motel.

I was robbed of my vehicle and the staff were kind enough to charge me an early check in fee which doubled my room cost. My guest was afraid to return to my room once they realized the staff was actually unable/unwilling to even ensure the gentleman who robbed me returned to the property. Which he did twice. They tell me I would have to leave as the knife I wear in my belt every day violates the their no weapons policy. How? They could not tell just that there is a picture of a knife in the sign. So. They was the managers reasoning.

Quiet and nice

Great stay

The staff is wonderful Mya the manger is very helpful her staff gets a standing ovation

My night stay was good

The room needs minor updates and fixes to receive a higher rating.

Wonder staff Craig Mya and Eric

I LOVED THIS EXTENDED STAY. ILL BE BACK

This was a breezy choice for our overnight stop in Memphis. The location and parking were super convenient, the surrounding area was perfect for walking our dogs, and Ashley made check-in and check out super smooth and sweet.

Shady individual going around looking in car windows

Shooting. Vagrants, people sitting at every exit. Not breakfast. I’m diabetic and I booked because breakfast was offered. No restaurant near to walk too. Had to uber or Lyft bec add use vending machine broke.

Very nice guest the rooms where nice and spacious

the staff were very nonchalant and didn't do didn't want to work the TVs was out of service the air did not blow heat and the water did not get hot