Overall Ratings & Reviews Extended Stay America Select Suites Chicago Lombard Oakbrook

They helped in every way to possible

Quite, no complimentary breakfast

Nice just very loud outdated a little

We checked in but our keys didn’t work so they had to reprogram & than after multiple times only one key finally worked. The tv remote didn’t work half the time. Than we went to use the vending machine & it gave us one drink & said motor nonfunctional. You go into the bathroom the walls are all cracked plaster off the walls ceiling & you go to take a shower u step in the tub & it feels like soft floor

Good 😊

It was terrible and demand a refund !!! Filthiest hotel I ever stayed in. Water was running down the wall and there was a huge water bubble on the wall in the washroom !

This place is amazing the staff is very friendly and goes above and beyond to meet your needs and make you feel like you home I will definitely recommend to everyone to stay at this Extended Stay ...

The staff is super friendly and helpful as good above and beyond I will definitely recommend staying in this Extended Stay

Excellent

Ask for more towel to take shower however never got them front desk told me she will have me some towel when I came back with room number nope never happen only had two face towel and one dry off towel whole entire stay frm Friday to Sunday ridiculous

The first room given to us, appadantly someone lived there. 2nd room gicen to us the phone wasnt working. The heat (air) smells weird.

This place is truly amazing and they treat everyone as a family and make you feel like you truly at home I love it here ......😍😍😍

Room was okay, nothing crazy, but what are you really expecting for the price? Keycards worked probably half the time, and the elevator door closes like my grandma walking down the stairs (it also blares a siren whilst the door is closing). Overall not bad, but a number of better options in the area. Very affordable I will say.

Old and dated room super slow elevator, microwave didn’t work. Upgrades needed!!

The space between the window and heating unit allowed lots of cold air from the outside into the room. Unfortunately, we felt the bitter cold because temperature was at its coldest in Chicago and surrounding areas. It was unacceptable for any hotel! I wouldn’t recommend this hotel to anyone.

The staff here is amazing and very friendly and chill

No soap No tooth paste No ice

Terrible experience

My stay would have been better if the fire alarm wasn’t going off for 1 1/2 hours and had people going into our cars and it was extremely cold out. I had no car and had to stand outside for that long and it shouldn’t have took the fire department 40 mins just to get there and to turn it off.

Dirty, no breakfast! I was locked out of the building because I forgot my room key at 8:30 am and no one showed up to open the door.