Overall Ratings & Reviews Extended Stay America Suites Washington DC Reston

Missing the soap, shampoos etc in the washroom. kitchen without cups or pots or spoons. Room locked was kind of broke. Too much trash in different areas of hotel.

Spacious

Great value. Nice rooms well equipped.

DO NOT STAY HERE THEY HAVE ROACHES WHEN WE ASKED FOR REFUND WE WERE TOLD TO GO THRU EXPEDIA AND THEY KEPT OUR PEE FEE ANYWAY ABSOLUTELY DISGUSTING

The property said non smoking but the room smelled like cigarette. Not safe with the baby at all.

Semi last minute booking as ive been in the process of moving. There’s nothing fancy about the facility but it was clean and convenient to everything. I locked myself out of my room and someone was able to assist me at 6:30 am. Dependable stay!

Area around hotel is nice -- restaurants. Is about 10 minute walk from the metro

Room was not really that clean; stains on the sheets and bathroom could have used a lot of help. There was nothing in the kitchen (no pots/pans or utensils) so unable to cook. Also there was no coffee maker. I was down at the breakfast area at 8am and there were 3 breakfast bars - that was it for food - so basically a terrible selection. Not worth the money and the area seemed a bit unsafe. At 4:30AM there was a woman yelling for her kid to get up so pretty thin walls. Will never stay there again.

most certainly not be staying there. outside not clean, room not clean, water pressure in shower poor.

Nice and clean and affordable hotel in Reston, VA near the Reston Town Center Metro stop. It is a "long-stay" setup so no daily cleaning or tower amenity updates, which are OK as the supply at check-in is enough. They do offer clean for stay longer than 7-days without charge.

I booked two rooms. They were not near each other.. we had an issue with the bathroom. Needing a plunger.. they couldn’t find one.. their solution was for us to use a bathroom on another floor..

I strongly urge you to consider other options before booking Reston's ESA. My two cents: AVOID it. Your ROI will be hugely negative. I experienced multiple issues, including safety, cleanliness, broken furniture, unhealthy conditions, and rude personnel. Please SEE the attached images. I am unsure if ESA corporate sends compliance and standards inspectors regularly, as there are at least 15 areas of improvement in a single stay. The website is not allowing me to upload photos, but I will. My experience at Reston's ESA has been one of the worst I have had in over 1,500 nights at hotels worldwide.

Free breakfast at most other hotels are more than just coffee and breakfast bars!

I stayed at extended stay Reston for a couple of months. The staff was wonderful actually they became like family. All of the staff was awesome however Jose, Nora and Kumar were the the ones I came in contact with the most and they were all awesome. Nora Auto maternity leave and I'd like to say congratulations on your new bundle of joy! If I ever needed a place to stay in Reston again without a doubt I choose this place because of the excellent customer service from this wonderful staff. Cheers to extended stay Reston. Take care!

Rough people sre in these rooms. Woken up at 1:30 am by a number of people screaming and cursing. Very unpleasant.

The room was quite run down. Cabinets and drawers were broken, bathroom sink was stopped up, tub dripped heavily the whole time, etc. The room was not very clean. And the breakfast? There was no breakfast! Coffee and NutriGrain bars is NOT breakfast.

Nice surroundings but facilities are not well maintained.

It is cost effective

I only needed to stay here for 2 nights but the room was comfortable overall. Parking was easy. The only downside in the room was the refrigerator which worked but wasn't very cold which was a little concerning since we needed to keep some medication cold during the stay

Old run down. Franchise needs to step up.