Best Western Plus Kalamazoo Suites

Explore Best Western Plus Kalamazoo Suites
7.8
Pleasant
From 1,002 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

8.4

Traveler Reviews Best Western Plus Kalamazoo Suites

Number of reviews per page
20
40
Top reviews
Kayla
icon-Business with Children
Business with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice place to stay! Would stay again!
Rebecca I'm
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was for my wife by herself. She says everything was above and beyond what she expected.
Jason
icon-Leisure
Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Random guy in the parking didn't help experience. Hotel is a bit gross.
Catherine
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Having only 1 elevator in a hotel is my only complaint. Otherwise, the stay was perfect. Check in and out was smooth, rooms were clean, and complementary breakfast was delicious!
Bessie
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The staff were amazing the room was very clean and accommodating! It was definitely a place I would stay at again! Also they got me in at like 11pm as a hotel I book was not clean they were extremely helpful! I will definitely stay here for future contracts!
Mark
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The beds were comfortable, and breakfast was very good!
Jamie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

overall, the property was in good shape. Looked like some new paint work had been done. Breakfast was hot and was as good as a hotel CB can get. The only downside was the amount of noise we could hear from the upstairs room when they walked around. Thankfully it was not during quiet hours.
Lynnzi
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our room was clean, and we enjoyed the pool. None of the staff were rude, but they weren’t quite friendly either. Overall a bit pricey for what it is, but we did have a pleasant stay
Stephen
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice motel. Clean and quiet with a very nice breakfast in the morning. Highly recommended.
Valerie
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hot tub was very nice. We appreciate being able to relax after driving all day. There were several places to sit and enjoy the outdoors. Breakfast was good.
Arthur
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice stay visiting WMU elevators floor very dirty and sticky, friendly staff
Brian
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean hotel. They definitely could update a bit but overall what we expected. Breakfast is good and location is also great.
LaToya
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The hotel was a descent stay. The staff was super nice but the room didn't smell the greatest and many of the electrical outlets didn't work.
Nancy
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was comfortable!
Troy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very dated and need updates. Way over prices. Clean and helpful staff.
Mike
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was clean and when I called to get an early check in I the person was polite and accommodating my room was ready at 1pm as I asked. The breakfast was ready and good Yes I would stay there again
Sara
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Overall, our one night stay was fine. Front desk staff was friendly, and the room was clean. However, we had booked a queen room and ended up in a full, as the door lock on the original room was not working and we had to be moved. Looking at the emergency floor map on the backside of our new room door, we could see that this replacement room was half the size of all other rooms on the floor. Disappointing.
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Andrea
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Quick check in, hot tub works, friendly staff, breakfast selection options . Will stay again
John
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

For a Best Western Plus, maintenance is lacking. The bathroom faucet was practically falling off. There was carpeting by the fridge that was soaked, with noticeable water on the floor. Miscellaneous dirt and bottlecaps were just under the bed.
William
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was friendly. Had to change rooms when we first arrived due to pet hair being on the couch cushions. Second room was better, but the refrigerator was leaking and maintenance never showed up to address the issue. Management offered no explanation or attempted to at least pacify us for the inconvenience.
Number of reviews per page
20
40