Overall Ratings & Reviews Courtyard by Marriott Parsippany

A very nice area perfect for family clean rooms and many places to eat

It was really clean

Pleasant staff, clean accommodations

Nice place. Perfect for what I needed.

Location and professional staff,

Great deal !

Hotel was clean. Staff friendly. Parking area good. Only thing I wasn’t crazy about was the elevator. A lot of noise and jolts and hard stops. Something that should be looked at.

Easy check in, staff were very courtesy, easy access in and out of our room.

Great

I like the location quite and staff were very helpful and the room was cleaned.The front desk was very accommodating they let me checked in early , I was able to relax in the room after a very exhausting work week in Manhattan.

We had a brief overnight stay. Room was clean and quiet and good value. We would stay there again.

The decor and assured room design were very welcoming. I liked the bed

Property was smelly, had musty damp smell. Paint was chipping, aged property. One elevator was not working, phone in the room did not work. When we checked in we wanted to take shower, no bodywash, just two shampoo and conditioner, had to find housekeeping first thing after checking in. There is no microwave in the room. We were there for a wedding and a big party. There were insects and ants in the room. I brought to the attention of Kenneth(Ken) at front desk.He was quite rude. His response was we can change can change your room or engineering check it. I was going into wedding, I was not going to miss the event I was there for. Ken also said there won’t be any compensation, I clearly told him this is for safety and health of my family, I am not looking to get compensation for this. I told him I was disappointed, he said he can’t do anything. No apology nothing. Breakfast in the bistro has nothing special except you can get good coffee. Staff at the bistro especially Jackie and JC were very nice. I have stayed in lot of Courtyards and had certain expectation in mind. This place does not meet even 20%. My experience with front desk felt like he was doing a favor by letting me stay over there. I would never stay at this place.

Desperately needs updating

Nice property

The only bad thing was that the refrigerator in the room didn’t work. When we finally had a chance to tell someone, they replaced it. Also, it was slow getting service for breakfast.

Clean

The staff are wonderful. My room was warm even on the coldest nights.

My stay was very comfortable and the service was quite good. The location is convenient and I thought the hotel was a good value. I would stay again.

I like the place a lot , the tv has Netflix so that’s a plus. The service was pretty good. I stay there every Friday.