Was well outdated needed a refurb

The gym is definitely a bonus! The staff were welcoming. I was pleased to see that there was fresh fruit available at breakfast, as I had mentioned the lack of fresh options in a previous review. The soap dispenser had also been included in the room (same one as previously), but there was no soap! Could this be topped up? Handy parking and shopping in the services area.

Not bad for a quick stopover for an early flight from Bristol

Yes lonely Stay WELL RECCOMENDED

Staff were friendly and helpful, clean room and very comfy beds

The room was adequate but the bathroom was tired and didnt feel clean. It was clean but I didn't feel it was upto the usual standards I would expect from this hotel. I didnt even want to use the shower. Check in was good and staff were very polite.

Noisy room could sleep.

The room was good size. The bed was terrible, toilet sink was block. I informed the staff about the bed but they politely declined changing my room or the mattress.

When I arrived about 6.30pm I went to my room and it was too hot as heater was left on. I then went to the restaurant after a 4hr drive wanting a meal but there was no steak left so could not have that or the mixed grill. I did not want a burger or curry so had to go with a pizza. This then took approx. 40mins to appear and a side of onion rings. I got 3 rings for £4! Rip off. There was not offer of a free soft drink or discount for my wait

Bathroom could been better

We have just used this property twice, on the way and way back from our trip. On the first leg of the journey we were notified of a recently introduced charge for the parking which applies to guests who have booked through Expedia only. I explained that our booking was made and paid for 11 months previous and they should honour those t&c, we were told to either pay it, move the car off site or expect a fine. On the return leg there was no mention of the charge thankfully, but entering the room we found just one bath towel, I returned to reception where I was given another bath towel, but advised he could not let us have hand towels (we will remember to take are own in future) however once in the shower the gel dispenser was completely empty.

It's was very good

Staff friendly, food was stunning

The single bed was not confortable but the main bed was good. Had to check out late due to a ceremony in afternoon and staff allowed by paying extra 30 pounds extra for 2 rooms

Convenient location, was surprised to be charged for parking as didn’t book directly

Friendly, informative and helpful gentleman on reception. I was in room 24 which ws lovely, very clean but was a little too warm.

Grand

Room was freezing, heater wasnt working thats the 2nd room ive been in and this has happened

It's in great condition for a services hotel and they're putting money into it as well so good signs they intend to improve it. Great facilities and bar, very comfortable.

Great staff great food