Overall Ratings & Reviews DoubleTree by Hilton Chicago O'Hare Airport - Rosemont

I didn't appreciate the front desk forgetting to give me my breakfast tickets and almost being charged $25 for a breakfast that was the same quality as the free breakfasts you'd expect from much cheaper hotels. I also don't appreciate being rushed out of breakfast while there was still food on my plate and we were clearly still eating. The shuttle service was convenient, however!

The sleeping experience was amazing. It is close to an entertainment area so you can find food and shopping and bowling and movies within walking distance.

Them cookies. Lol. The hotel bartender is great as well

Bathroom seemed like a after thought or just cheaply done as tile was broken/missing and not very well cleaned

Check-In was quick and efficient, and the complimentary cookies were divine! The room was very clean, and the shower and bathtub were also very clean and sanitary. My only gripe was that upon arriving, we had difficulty parking. The signage in the lane leading to DoubleTree parking said closed, and the ticket we received had said the convention center not the hotel... so there was some confusion there, and the woman at the front desk didn't clear it up for us. After we figured out parking though, we arrived with ease, the AC was not on so the room was very room and humid, and we noticed that the holder for the shower head had broken off the wall prior to out visit and had not been fixed. Aside from those few minor issues, our stay was swell, and the Theater, where my sister and I attended a show, was a mere 5 minute walk, making the hotel well worth the stay!

Great location

The frontdesk staff was really helpful and professional!

Great

Amazing

Had a great stay. The cookies the hotel gave us were great.

Great stay! Very convenient walkable route to the convention center.

Our favorite when we fly out of Chicago Ohare. We always stay the night prior to departure and stay once we arrive back. Clean and comfortable beds. Like the dining options.

We found It very convenient that the hotel was a skybridge walk to a convention center for an event we were attending, it was a great surprise. It was in walking distance and less than 30 minute driving distance for activities. We had no issues with the room or service.

Great location and great staff.

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The property does not offer free parking for guests. Prepare to pay every time you the hotel

Clean, spacious rooms and convenient shuttle to the airport

I liked that it was safe and spacious

The heater was making loud noises. Every few hours we got in kinda late, my daughter and my grandbaby. By the time we heard the first loud noise it was just passed Midnight couldn’t sleep for the rest of the night. When checking I informed the front desk the staffer said you should’ve told us when you heard it. I was like after we’re in bed and everybody’s asleep 2 o’clock in the morning? He said sorry to hear that and that’s all I got from him for the price and it’s supposed to be a good hotel which came highly recommended very disappointing. Will never stay there again.

The área was Greta place to stay every thing was available