Overall Ratings & Reviews Holiday Inn Express & Suites KILGORE NORTH by IHG, an IHG Hotel

Nice and clean property.

The stayvwas good. At check in they couldnt find my reservation. So that was a bit frustrating.

Stayed one night only. All expectations were exceeded.

Counter staff extremely nice and accommodating

Very nice

Upon reaching destination, and checking in, I went up to the room and found that there were open chip bags. The receipt from the last individual who stayed in that room as well as it was just dirty… It was absolutely unclean. After the hotel manager came up, removed the debris herself and showed me two other rooms herself, both of which were absolutely unacceptable I returned to the room telling her that it was not her fault that perhaps she should pay more attention to her cleaning staff. Moving forward from there and just as I was about to settle in. I found what can only be described as a pubic hair on top of the bedding, not to mention inside the bathroom on the side of the toilet and on the side of the bathtub itself…. Absolutely indescribably grotesque. So no, I would not even rate this hotel. Other than deplorable.

I always stay here. Excellent property, always spotless and great customer service!

No towels in the room. I asked at the front desk and no issues. Resolved without a problem. Very nice place

easy parking

We were there for a funeral and the staff was very friendly and understanding of our situation. I would highly recommend them!

When visiting family this is the only hotel we stay in .. clean and good breakfast!

Friendly staff, clean room

This hotel was easy to find and parking convenient. Staff helpful and friendly. Very close to Kilgore college. Beds very comfortable and showers hot. Mexican Restaurant close by, Maria’s has great food!

Very clean and king rooms are big

Last stop on our mini vacay kids enjoyed the indoor pool

The hot tub was awesome!

Safe. Clean. Easy check in.

Nice hotel!

Overall stay was good. There were a couple of things. There was long hairs on the floor in the bathroom and one of the lights by the bed not working

The staff was extremely friendly and helpful. And the rooms were pretty updated and clean. Definitely one of the better Holiday Inn expresses we’ve stayed at. With 3 kids playing sports all over the state, we appreciate a clean and well-run hotel.