Overall Ratings & Reviews Holiday Inn Express LEEDS - EAST by IHG, an IHG Hotel

Nice and quiet hotel Staff friendly and helpful in all aspects of the hotel

Not great children shouting and screaming this hotel is used as holding hotel so no one goes to sleep meaning kept up all night

Full of women sat in their pj’s at breakfast swearing and spluttering. These are ladies that are homeless with their children and I feel for them but to be sat in the restaurant at breakfast in pj’s and loud and swearing and the lady who was the staff not polite either! Also immigrate staying here, nothing against them as they were more polite and quieter than the English homeless women and their children. I will never stay in a holiday inn again as breakfast was vile. The women and children using their hands in the shared cereals and swearing so loud! I was staying on a business trip and this was not what I was expecting at all!

kitchen deep fried smell go into the room and wake me up. restaurant is small and children everywhere.

This hotel is used to accommodate assylum seekers as well as homeless people. It has got a contract with the governement. The hotel has one corridor that they use for paying guests, and the rest of the hotel is on a government contract. This is not mentionned when booking the hotel. The receptionist was ever so helpeful.

We were well looked after the staff were very helpful it was very restful we were well looked after well worth the visit

Don’t, Don’t, Don’t, this has 57 of the 77 rooms being used as a Hostel, NOT FOR BUSINESS TRAVEL

Hotel was ok, but quite a few homeless families staying there, which made me feel a little uncomfortable and out of place . Had I been aware of this, I would not have booked.

The staff were excellent, very helpful and attentive. Unfortunately the hotel is being used as an overflow for council houses, up until 11:15, until I complained to the management, kids and parents were making lots of noise and slamming doors all over the hotel. Mean I couldn’t get to sleep until after midnight by the time the commotion has subsided.

professional and friendly staff

Great

Toby’s carvery is just next door with excellently dining options. A bit far from city centre. But I assume you will have a car if staying here. Price is very reasonable.

Despite telling the hotel 2 weeks before arrival that we would be bringing our dog, we were given a room on the upper floor a long way from the stairs. Ate at the Toby Carvery next door. Big mistake, only the carvery was on offer and all the food was only lukewarm.

Great sized room, good range of toiletries, comfortable beds. Excellent hot breakfast.

It was good overnight stay in December.room was cold took a while to heat up but once heated up it was good, breakfast in the morning was very good best breakfast iv had in a while

Excellent for a quick stop over

There was no hot water, told the receptionist and I got told “we have some issues in some rooms” ruined my whole morning and stay I want to go back and ask for a refund

Excellent for one night stay !

Amazing staff really clean and bed was very comfy

Room was terribly cold