Main lobby and Gold Member staff were pleasant, and always helpful. Room was well equipped and clean. Will stay again.

Room was clean and comfortable. Breakfast was excellent and staff was friendly.

Rooms were clean, staff was friendly & the location was great.

Staff were amazing, very professional and friendly. The sauna was closed due during our stay to mechanical issues. Room rate good.

Very clean and friendly hotel. We absolutely loved our stay. Huge shout out to valet for having my truck ready at 2:30 in the morning so we could get to the airport.

Room was outdated and really dry. There was static on everything I touched. I couldn’t barely have a good night of sleep. Staff was very friendly and accommodating

Clean and courteous staff. Valet is always great very attentive!!

Very walkable with lots of restaurant and dining options in the hotel and around. Comfortable bed and pillows. Friendly staff. Covered parkade attached to hotel.

Good old Fairmont. Disappointed in how yucky the lampshades and the carpet were, otherwise the decor needs a refresh, the furniture is scratched and dated… likely something is happening because the room next to us sounded like a construction area. Bedding was really good. Some things you can count on at a Fairmont Bar was a hard close “get out at 11pm” Other than the lounge, staff were all superlative.

Lovely hotel with very friendly staff.

Location

Hotel is very dates and not overly clean. Pool was freezing and sauna was out of order. Signage from the parkade was not the best at all

Beds and pillows were very uncomfortable Bathroom sink - had to unclog it every time we used it by pulling up the sink for the water to drain

One of the best hotel beds/pillows ive ever slept on.

Wasn’t great. Food outrages price, no hot tub. Much more. Staff was amazing though

Pre authorized credit card form way ahead of trip, staff at front, wouldn’t let check in happen without present, took over 25 minutes to figure it out. Major inconvenience when trying to make a sporting event, out of town travel.

Staff was lovely

The staff make the hotel.

Worked with me to accommodate an early check in and allowed for my vehicle to be parked in their lot past checkout date.

Bad stains in the carpet. Room is dated . Staff was really friendly!!