Lovely rooms, huge comfortable bed. Swimming pool area was beautiful.

Clean room, friendly staff big selection of breakfast with a fruit platter, cakes and bread selection

Although this hotel is officially rated five stars, the experience feels to four stars, and in some areas, not even that. To start with something positive, the mattress is very comfortable, which made for good sleep quality. However, the pillows were unbearable, too firm and flat (similar to those used in the 90s). When I asked for replacements, the new ones arrived with an unpleasant smell. The bathroom design is extremely impractical. It’s separated from the bedroom by a transparent glass wall, which already compromises privacy, and the lighting system makes no sense: it’s motion-sensor activated and turns on automatically every time someone walks in. This means that if you use the bathroom in the middle of the night, the entire room lights up, waking up anyone sleeping. The breakfast was the biggest letdown. It’s not a buffet but a fixed set of items brought to the table, and unfortunately, the quality is poor. The breads were hard and flavorless, the salmon tasted cheap, and the cheeses were dry and unappealing. The pineapple was fresh and good, but that’s about it. For anyone lactose intolerant or with dietary restrictions, the options are almost nonexistent. When I asked for goat or pecorino cheese (in Italy), the waiter said they only had regular cow’s milk cheeses. Considering this is supposed to be a five-star hotel, and breakfast is not cheap, it’s simply unacceptable. On a positive side Staff were nice.

Excellent ambiance

Very helpful staff Good location close to vaporetto Good local pizzeria Very clean streets and easy for a wheelchair

Property is spectacular! We loved everything about staying on Lido and at this hotel . Staff was very helpful with water taxi to Venice and to the rail station . Thank you so much ! We will be back 😊

The bed and bedding was extremely comfortable and the bathroom was huge. The lighting was not great in the bathroom but was ok. It would be great for the TV to have the option of changing Italian to English like many 5-star hotels do. Aurelio and Stefania were wonderful, as was Fabio. The front desk attendant in the afternoon was not at all pleasant; I didn’t get his name, but everyone else was wonderfully welcoming.

Wonderful room, attentive staff, great food and spa

A great hotel to stay in with lots of historical character. The staff were very friendly, especially Fabio, who was always welcoming. The room was comfy, the breakfast and breakfast staff were great, and food and drinks in the restaurant and terrace all memorable. Also, location is great. I’d book again when next visiting Venice.

Great hotel, beautiful decorated. The location is perfect

It was overall a good stay however, the hotel is too far from the main tourist attractions.

Beautiful hotel - fabulous breakfast - lovely staff. Perfect location for waterbuses and beach.

Lovely place on Lido, great pool, comfortable room, welcoming staff

Very good when we check in but last night haven’t got WiFi for whole day . Very disappointing.

Great staff and service. We enjoyed our time here very much. Would definitely recommend.

Everything inside of the room was perfect. If any changes I would change the carpet in the hallway. Otherwise the rooms are modern and brand new looking. Loved it!

Beautiful place to stay…staff extremely friendly!

Staff was a little pushy initially. They left us alone after we told them we wanted to be alone and not pushed for services

Helpful staff

Excellent