Overall Ratings & Reviews Holiday Inn Ciudad del Carmen by IHG

Just a really great place to stay highly recommended

Perfect

Love this place

The hotel is okay, but the entrance was blocked by cars when we arrived and we had to wait a while to get out of the car. The room and service were good although the elevator was damaged and the room was far away.

Estacionamiento reducido

El hotel es como lo esperaba de un hotel de cadena. Servicio estandarizado, el personal mucho muy amable. Las instalaciones bien. Un poco desactualizado pero completamente funcional. Cerca de donde tienes que ir. Una felicitación aparte al restaurante que por lo menos el desayuno es de muy buen sabor y bien servido. Excelente relación precio calidad

Good hotel close to the airport lots of shopping options close by and also many good options

descent hotel in carmen

The staff was very friendly

Super loud, fans running all the time, and everything looks and feels old.

They do not tell you that the hotel is under remodeling when you make the reservation. Very noisy and inconvenient. Access to the room changes every night and they do not tell you. The signs showing the new access to your room are very poor or do not exist. It's up to you to find your way to your room.

Awesome

Property was clean and comfortable, I was under the impression the breakfast was included and it was not.

La piscina esta limpia y es bonita. El gimnasio es impressionable.La comida es excelente. Lo recomomiendo ampliamente.

Tale of 2 cities. Myself was treated nice (up until i wanted to extend my stay and was met with a deadpan no) and my wife was treated harshly. 3 different occasions the cleaning lady scolded her for not adjusting to the cleaning lady schedule... instead of being the other way around. Billing at the restaurant was very creative. Service the first night wouldn't bring a menu for 30mins, many of times they tried to charge breakfast separately which was already included on the pre paid booking, or didn't honor prices presented on the menu. Shifty. Def never returning to this IHG property evem though I'm a gold IHG member

Para mi todo fue excelente un buen lugar y miy buena hospitalidad excelente

I did not like all the pigeons... waking me up every morning.

Good

Good

Excellent hotel in every way!