Overall Ratings & Reviews Holiday Inn LEICESTER by IHG, an IHG Hotel

Was delighted with my stay at the Holiday Inn. Everything I needed was within walking distance. The reason for my trip Was to visit the final resting place of Richard III. I was minutes from both the visitors centre and the Cathedral. The hotel immaculate throughout the staff were always incredibly helpful. Bar prices were reasonable too.

Discounted parking should be made available at the parking facility besides the hotel.

Was pretty early but we were allowed to check in Granddaughter loved the fact that she had a full size proper bed rather than the usual put me up Breakfast was top notch Subsidised parking was a bonus

Some staff were excellent like Sean on arrival at 11pm at night but the staff at checkout were rude. I asked for help with my son who is in a wheelchair just for some luggage and the reception person said not sure if we can as it’s only me here. Was very funny about helping in the first instance! Upset my leave upon departure. Hands 🙌 up to Sean

The stay on this evening was absolutely dreadful. We booked our room at the Holiday Inn in order to wake at 4 am to get the coach from across the road. we were put in a room opposite the two lifts, and next to a bunch of rowdy teenagers. The hotel receptionist inferred that we should’ve paid more, although I’d paid around £80 for the room for limited hours. The receptionist who assigned my room was fully aware that I had to be up early and that I was travelling with a child. I also note that other hotels at roughly the same price, offer, hot chocolate, biscuits, and more often than not have a fridge in the room with bottledwater. The rooms are particularly basic, although the beds comfortable.

Really enjoyed my stay at the Holiday Inn. Staff on the reception desk, very friendly and professional. They really made me and my family feel welcome. The hotel was clean and orderly, and breakfast was lovley, and the staff went out of their way to make sure we were okay and happy. Would definitely come back here.

Lovely stay, staff were amazing. Beds were not the most comfortable for us and there was a bit of a dirty patch on the wall in the bathroom,which we notified staff of when we were checking out, and they were very apologetic.

Great

The only criticism I’d make is that the connecting door between rooms isn’t soundproofed and I could hear every word from next door. This affected my enjoyment of the evening.

Lovely hotel, great location and a really warm welcome from the staff. Always like a place where they make that little bit of effort especially with the kids.

Lovely hotel just off city centre and nearby restaurants. Staff were lovely and cooperative

We arrived to a warm friendly reception. Our room was spacious and clean with t&c facilities, hairdryer and well equipped bathroom. Very comfy beds, plugs and charge points everywhere! Breakfast was relaxed despite the hotel being very busy. A server noticed my wife walks with a stick and was quick to offer her to bring her drinks and more. Bonus for us was having a carpark next door. Perfect for central Leicester. Many thanks

Great location and staff was super friendly & helpful.

Diddnt have the bed size I paid for, paid for a super king and was given a standard double. Car park was extortionate

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The welcome from staff

Large and clean room

Friendly staff with easy access to town centre. We would have preferred restaurant dining facilities, rather than the cafe style which lacked comfort. All in all great for 1-2 nights but not comfortable enough for a longer stay.

The hotel was ok but the bathroom smelt of rotten eggs which was very off putting

Clean comfortable with friendly staff. Only slight grumble was bar closing at 11pm and no bar snacks like nachos, etc available from then