DoubleTree by Hilton West Kelowna

Explore DoubleTree by Hilton West Kelowna
8.8
Very Good
From 431 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.0

Traveler Reviews DoubleTree by Hilton West Kelowna

Number of reviews per page
20
40
Top reviews
junhao
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

nice
Rebecca
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was excellent, pool was nice. Didn’t use the bar but it looked good. We only stopped one night on route from Banff. Too far from Kelowna to make the most of it but we took a little drive Peachtown for the beech which was nice
Stephane
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We were celebrating our wedding anniversary in the same time as our stay and they elevated the experience. The staff were amazing.
Eric
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very clean and convenient location. Great staff. Will stay here again on the next trip to Kelowna.
Samantha
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean and recently renovated room, would definitely stay again. The cookies are not the traditional Double Tree Hilton cookies though and a bit far from many places.
kelly
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Doubletree Hilton was excellent on many levels. To be greeted with warm delicious cookies was a lovely surprise! The indoor/outdoor pool was very clean and we enjoyed it. We had one incident where housekeeping forgot to give us new towels but not a big deal in the overall experience. Would definitely return!😊👍
JUN SEOP
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean, excellent staff, nice restaurant inside, A/C works well.
ronald
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Every thing was very good except the air conditioning unit is very uncomfortable. It blows extremely cold air directly on you while on the bed.
James D
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great stay with friendly and helpful staff. Enjoyed the pool area. Very comfortable room.
katayoun
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

N/A
Deanna
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very happy with the room, the pool and outside deck were beautiful, staff was very helpful and allowed me to use the boardroom for an important Zoom meeting I had. Will definitely be booking to stay there again and the warm cookies were a nice added touch.
David
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Advertises free breakfast but we didn't get any because they said we booked thru Expedia .. Dirty glasses and ice bucket left in room because "we may still be using them" poor cleaning staff Bathroom amenities not replaced.. wash cloth, makeup remover.. Pool area was great.
Sangeeta
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel
Shawn
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our check-in experience was easy and quick and the front desk staff were helpful. Getting a luggage cart for check in and check out was near impossible. We were told there was only one luggage cart and that it was likely in someone's room since the staff couldn't locate it in the hallways. The room was comfortable and stocked well with a nespresso machine which was a treat! The blinds unfortunately in the room weren't large enough to block out the light from the lights in the parking area and the curtains were decorative and weren't able to be pulled across the window. The outdoor pool area had comfortable chairs and was well set up for socializing and relaxing. Overall we wouldn't be likely to stay here again as a first choice.
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Zechariah
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Restaurant staff were great, building was new. Rest of the experience left for a lot to be desired
Rita
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is new so the rooms have flooring rather than carpet. The cathodes roomy and the shower head has lots of pressure. The pool area has a sitting area with comfy chairs and couches, as well as a fire table and a huge outdoor TV where we watched the World Cup games. The restaurant has great food and drinks can be brought to the outdoor pool area. My stay was fantastic!
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Sarah
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was friendly and very helpful but overall it was an average experience and for the rate I think I would choose differently if I were to stay in the area again.
Tim
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was clean. Restaurant food quality was very good as was the service.
Misty
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place
Shelby
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful pool, well appointed and clean room, comfortable bed. Staff were all very helpful and friendly. My partner and I would stay again for sure!
Number of reviews per page
20
40