Overall Ratings & Reviews DoubleTree by Hilton Dunblane Hydro

This hotel was in a beautiful location. The staff were friendly and check in was a breeze! I loved the warm chocolate chip cookies we were given upon arrival. The hotel has a lot of halls with short stairs that make hauling suitcases a pain, but it’s an old building so to be expected. We loved the coffee shop in Dunblane…Beech Tree I think was the name. Great location close to Stirling castle and other attractions.

Average. Rooms generally a bit tired.

Room was run down looking and not of typical Hilton standard. Room did not appear to be very clean and at 5 in morning we were woken by noisy pipes in room that continued to make loud noise for 4 hours.

Big imposing building, gloomy interior and a bit shabby. Who chooses dark grey, purple and brown for a colour scheme? Mediocre food, indifferent service.

Very lovely and elegant building. Dining was exceptional as well.

The spacious grounds and sufficient, and free, parking

I really liked the location. Was plenty of things to walk to. Hotel was the nicest that i stayed at in Scotland. Building is beautiful in person as well.

Slightly grubby Pool and sauna facilities was the only reason to make down form 5stars.

The staff at this hotel could not have been anymore helpful and friendly, nothing was too much trouble for them. They are very dog friendly and although not allowed in the restaurant which I fully agree with we could take our dog in the lounges. The pool and sauna/steam room were great and very well maintained. We would definitely return here when we are visiting this area again. Great breakfast too!

Location and grounds fantastic. Hotel is a bit tired but functional. Staff generally nice ( except a grumpy receptionist) breakfast fine. Would stay again because of location and the village facilities.

This hotel is a fantastic building with an incredible view. The staff are polite friendly and extremely helpful, the food is excellent both breakfast and dinner

spacious room,comfortable beds,excellent front facing view from 2nd floor. windows problem to open and hand basin plug not working.

All good

The hotel was convenient for our purposes, friendly and helpful staff but bloody expensive bar and food. Would stay there again but not eat there or use the bar.

Overall a let down, expected so much more. Hotel facilities are good, great area, good gym, pool and restaurant (if not a bit pricey for what you’re getting). But it needs investment, a deep clean and some staff training. Staff overall were friendly and helpful, and room was a good size. However, hotel really needs a deep clean, while the beds and bathroom were clean, the carpets were filthy, room was dusty, there were stickers on side of bed with dead moths in it (assume it’s to catch them). below what you would have expected from the hotel. Of the 3 nights we stayed, first day beds were done, but tea/coffee not refilled, no clean cups, and carpets not vacuumed. Phoned twice over 4 hours to get some teabags for the room. Second day room wasn’t even visited, beds not done, no new towels, no new cups, bins not emptied. Returned to hotel at 4pm. Had to call again No parking on second day because of a wedding on with inconsiderate drivers (4/5 cars parked over lines). Reg numbers given, was told it would be raised with duty manager. Saw others raising same issue with reception, nothing done about it as far as I could tell. Good breakfast, although told we had to pay £8 per child even though we were told everyone included when we phoned prior to booking. Duty manager sorted this quickly, no fuss which was good. Dinner at restaurant was good, pricey but charged for 2 year old despite booking confirmation stating kids under 5 are free with adult meal. Refunded.

Most enjoyable

Lovely hotel. Very clean, great spa and comfy rooms. Loads of parking Resturant was exceptionally good for both dinner and breakfast

A very enjoyable stay. We ate in the dining room and had a superb breakfast and a lovely dinner. Our room was spacious and comfortable.

It was a lovely environment and most of the staff were lovely

Comfortable beds in clean and tidy rooms. Good range of options for breakfast and the dining room is lovely. Really good views from the windows if you are lucky enought o get a seat there. Most of the double rooms seem to be in the annex. You won't necessarily be getting a room in the old building.