Overall Ratings & Reviews Safir Sharm Waterfalls Resort

Everything was great! Nice hotel with good location!

Nice place to stay.

This a great small hotel. Two small beaches, very cozy. Very quiet and your able to get away from the noisy pool area as the beach is down some small stairs. Food is okay and staff very happy and friendly. Very Russian and Ukrainian oriented, but they were very nice too. I’d describe the hotel as a 3 star and I’d definitely stay here again.

This hotel is not a five star I don’t even rate as a two star I don’t recommend this place to anyone at all

The resort looks amazing from the outside but the outside only. This terrible resort ruined my trip to Sharm El Sheikh. The customer server was just trash. He kept trying to steal money from me. First his said he doesn't have the reservation and I need to give him conformation number, I had the email with conformation number and everything. Then he said you have to pay extra because your reservation is for one person, I showed him the app and it says 1 room 2 people. He made me wait for like an hour just to check me in. Everyone was just trying to steal money, they send someone to the room to show me how to use the air condition, how to close the curtain and how to use the toilet like I am a kid. I think the purpose was to see where my stuff is so they can steal it when I'm not in the room. The restaurant was always crowded because this is a cheap hotel and the food was bad too. Read the other reviews people have left and stay away from this resort if you want to have fun in Sharm El Sheikh.

A old Hilton! they cannot even give you a juice with your dinner and bft package only water! you wanted a coffee or tea with your dinner it cost 2$ ? WHAT the? is the hilton hotels chain so cheap they cannot give a instant coffee or hot water with a cheap tea bag for bft + dinner pkge customers. The reason we choose this pckage, was because we came in at 6 pm. and left at 9 am the next morning! SO we didnt need an all inclusive deal! But what a circus. The staff are abit rude. They will charge you 100LE if you have food left over on your plate! OMG! one of the worst HILTON hotel, I'd stayed in. The people connection is lacking. They have one sliding door for entry and one for exit... What an unwelcoming feeling to start with! This was not a holiday place, but a old hotel with a million military rules! the opposite of fun!

Not worth it at all , low standard stuff, not professional, the worker at the restaurant don't clean where they cook the food..

Rooms are not sound insulated; but hotel accept not only children below age 12 upto 3 per room - but even infants below age 2. And not is some children-oriented area but throughout all hotel. So bring your earplugs but even with them not except deep undisturbed sleep

Staff was excellent, especially housekeeping people and the reception. They are truly 5 star level. Some facilities are bit old, and swimming pool is quite salty (maybe because of sea water usage?) Cleanliness is satisfying, and you’ll find out here as a comfortable place. If I can request, a bit more dishes for breakfast will even nicer.

Liked the rooms, quality bedding and quite. Breakfast buffet was good. We didn't do full meal plan so it was difficult to find something to eat, restaurants were closed. Didn't care for location, not swimmable beach. Staff very friendly and helpful. Used beauty salon and spa, good service.

Not good but also not bad Room was good but home service is totally bad Pools also need more maintains

من الاشياء التي جعلتني احب المكان جدا..هو الهوس كيبنج ستاف خاصة الانسه مني التي بذلت اقص ما في وسعها لارضاء اسرتي. الانسه مني من افضل العاملين في الفندق ..شكرا انسه مني لمجهودك الكبير

We had a very good service through out the week. It’s family friendly

The staff in the hotel are very friendly and nice..the room was large and clean except the bathroom did not look like it was properly cleaned. The used toiletries from the previously customers were still left in the bathroom and the floor towel was hanging wet on the bathtub. Hotel grounds and the pool looks lovely with the funicular offering spectacular views of the sea and the landscape. However most of the pools are not heated which is bad during the winter. The food selection was pretty bad too at the buffet, definitely not 5 star standards.

no internet in the room,facilities and room do have the feeling of old structure.

Great location and super friendly staff, the views are amazing

I had a magnificent stay at the Hilton Waterfalls hotel.I was very impressed with the staff especially the receptionist Miss Almany. I also liked the services three tour guides Mr. Adam Sheikh, Mr Fabio and Mr. Adam alwaz. There were also so many nice waiters whose ames are too numerous to mention. Finally, I definitely would recommend this hotel to my friends and relatives. A great and ideal place for a fun vacation.

The Hilton Waterfalls is one of the oldest Hiltons in Sharm, but it has one of the best beach/reef locations. The snorkeling off their dock is wondrous and the lounge chair area is well developed. This is not a swimming beach with lots of sandy area (which hardly exists in Sharm), so don't expect that. Egypt has suffered a large drop in tourism because of the problems of the past, but this has created great opportunities for visitors today. Can you imagine the 35 minute trip to the airport is less that 15 USD? The room cost of this hotel is another great bargain. I tend not to enjoy vacations when I have spent so much on the flight and room that everything else seems like wasted money. In Sharm today, the prices are so good that I really enjoyed and didn't stress about the cost.

An excellent place for the family The sea beach needs some improvement specially for swimming

Staff were unconcerned and inattentive. My room telephone didn't work, nobody was interested in fixing it, food was awful. The water was shut off for 5 hours without a warning, this was for scheduled maintenance. The standard of cleaning was poor.