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Traveloka (252)

Other sources (265)

8.3

Very Good

From 252 reviews

Provided by travelers on

Cleanliness

8.1

Room Comfort

8.1

Meal

7.7

Location

8.7

Service and Facilites

8.1

People often mention about Century Riverside Hotel Hue

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Distance to City Center (4)

Surroundings (2)

Staff Friendliness (2)

Activity Option (2)

In-house Restaurant (2)

Ambiance (1)

Room Space (1)

Bathroom (1)

Taste (1)

Variety (1)

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Traveler Reviews Century Riverside Hotel Hue

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Customer reviews

t***h

8.4

/10

Reviewed 11 week(s) ago

The staff is enthusiastic so I feel very good.

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Accommodation's Reply

17 May 2025

Dear Guest, Warm greetings from Century Riverside Hotel Hue. Thank you for choosing Century Riverside Hotel Hue as your destination for your recent business trip. Your compliments are a great motivation for us to try harder to satisfy you even more. Hope to welcome you back in the near future. Sincerely thank you! Century Riverside Hotel Hue

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Le van D.

Transit

9.0

/10

Reviewed 23 week(s) ago

Very good location, reasonable family style; very suitable for family

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Accommodation's Reply

11 Mar 2025

Dear Mr./Ms. Le van D., Warm greetings from Century Riverside Hotel Hue. Thank you for choosing Century Riverside Hue Hotel as your destination for your recent travel/business trip. Your compliments are a great motivation for us to try harder to satisfy you even more. Hope to welcome you back in the near future. Thank you very much!

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S***ự

Staycation

8.5

/10

Reviewed 25 week(s) ago

The hotel is located right in the center near the walking street, very convenient, behind is the poetic Huong River. The hotel must be old so it is a bit old. Probably suitable for the ancient style.

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4 people find it helpful

Accommodation's Reply

18 Feb 2025

Dear Mr./Ms. Su, Warm greetings from Century Riverside Hotel Hue. Thank you for choosing Century Riverside Hue Hotel as your destination for your recent travel/business trip. Your compliments are a great motivation for us to try harder to satisfy you even more. Hope to welcome you back in the near future. Thank you very much!

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Luong T.

5.3

/10

Reviewed 28 week(s) ago

Too bad. The room smells, the soundproofing is bad so it's very noisy. The furniture is too old.

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1 people find it helpful

Accommodation's Reply

18 Feb 2025

Dear Mr./Ms. Luong T., First of all, on behalf of the Hotel Management Board and all staff of Century Riverside Hue, we would like to thank you for trusting and choosing our services. The hotel would like to acknowledge your comments and will improve the shortcomings with the spirit of bringing better service quality in the future. The hotel looks forward to welcoming you back to the hotel again in the near future with the best quality of service. Thanks a lot!

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t***p

Staycation

5.9

/10

Reviewed 44 week(s) ago

The facilities are quite old, the cleaning staff have bad attitude and are not friendly to guests. Never book here again.

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Accommodation's Reply

09 Oct 2024

Dear Sir/Madam, First of all, on behalf of the hotel management board and all staff of Century Riverside Hue Hotel, we would like to thank you for trusting and using our services. Thank you for taking the time to evaluate the quality of the hotel. The hotel is very sorry for not meeting your expectations. The hotel would like to take note of your evaluation and will improve the shortcomings with the spirit of bringing better service quality in the future. We look forward to welcoming you to the hotel again in the near future with the best service quality. Thanks a lot!

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N***N

8.8

/10

Reviewed 47 week(s) ago

Airy, clean space, enthusiastic staff, beautiful view, close to sightseeing and dining areas

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1 people find it helpful

Accommodation's Reply

09 Sep 2024

Hello, Thank you for choosing Century Riverside Hue Hotel as your destination for your recent business trip. And for taking the time to rate the quality of our hotel services. We are very happy to have brought you interesting experiences. Thank you very much for your compliments about the hotel's service. Hope to welcome you back in the near future. Best regards!

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Huynh T. M. T.

Business

6.8

/10

Reviewed 50 week(s) ago

The hotel is old and rundown. The towels and bed sheets are very old and dirty. I don't dare to wipe my hands with the towel. I can't sleep because the blanket smells of bleach because it's old and I keep using bleach. I asked the hotel manager to change everything. What a waste. I won't come back here for my next business trip. The staff's faces are weird... I asked the pool manager to lend me a towel to dry myself before returning to my room because I was afraid of splashing water on the way back, but he gave me the towel without saying anything and just looked at me with a glare. I don't understand if I went to Century Hotel wrongly or not...?!

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2 people find it helpful

Accommodation's Reply

20 Aug 2024

Dear Mr./Ms. Huynh TMT, First of all, on behalf of the hotel management board and all staff of Century Riverside Hue Hotel, we would like to thank you for trusting and using our services. Thank you for taking the time to evaluate the quality of the hotel. The hotel is very sorry for not meeting your expectations. The hotel would like to take note of your evaluation and will fix the points you have noted with the spirit of bringing better service quality in the future. We look forward to welcoming you to the hotel again in the near future with the best service quality. Thanks a lot!

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CAO T. K. T.

8.8

/10

Reviewed 53 week(s) ago

Room is spacious and clean, equipment is a bit old!

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2 people find it helpful

Accommodation's Reply

06 Aug 2024

Hello Mr/Ms CAO TKT, First of all, on behalf of the Hotel Management Board and all staff of Century Riverside Hotel Hue, we would like to thank you for trusting in choosing and using our services. Thank you for taking the time to evaluate the quality of the hotel. The hotel regrets that it did not meet your expectations. The hotel would like to acknowledge the review and will fix the bad points in the spirit of bringing better service quality in the future. We look forward to welcoming you to the hotel again in the near future with the best quality of service. Thank you very much!

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D***O

Staycation

10.0

/10

Reviewed 55 week(s) ago

Friendly and cute staff, airy and beautiful river view rooms, delicious food

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2 people find it helpful

Accommodation's Reply

06 Aug 2024

Hello Sir/Madam, Thank you for choosing Century Riverside Hue Hotel as the destination for your recent business trip. And took the time to evaluate the hotel's service quality. We are very happy to have brought interesting experiences to you. Thank you very much for your compliments on the hotel's services. Hope to welcome you back in the near future. Best regards!

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Le Nguyen H. D.

9.7

/10

Reviewed 87 week(s) ago

Although the hotel is not too new, it is still clean, the support staff are very enthusiastic and cute, especially Ngan and Thi who assisted in checking in and checking out. Highly recommend.

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4 people find it helpful

Accommodation's Reply

16 Dec 2023

Hello Mr/Ms Dung Le, Thank you for choosing Century Riverside Hue Hotel as the destination for your recent business trip. We are very happy to have brought interesting experiences to you. Thank you very much for your compliments on the hotel's services. Your compliments and contributions will motivate us to strive harder to bring you the most comfortable and impressive experiences. Hope to welcome you back in the near future. Best regards!

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Mrs c.

9.7

/10

Reviewed 104 week(s) ago

The hotel is a bit old, but it's okay

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3 people find it helpful

Accommodation's Reply

26 Aug 2023

Best regards, Ms. Nguyen, First of all, on behalf of the Hotel Management Board and all staff of Century Riverside Hue Hotel, we would like to thank you for trusting us to choose and use our services. The hotel would like to acknowledge your review and will fix the bad points in the spirit of bringing better service quality in the future. The hotel is looking forward to welcoming you at the hotel again in the near future with the best service quality. Sincere thanks!

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Nguyen T. H. B.

8.5

/10

Reviewed 106 week(s) ago

comfortable vacation. clean, airy room

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7 people find it helpful

Hoang T. N. H.

6.5

/10

Reviewed 115 week(s) ago

I rented a motorbike at the front desk with a newspaper of 200,000 VND a day. After paying again, ask to pay an additional 30k for gas. The amount is not worth but affects the customer's trust

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3 people find it helpful

Accommodation's Reply

01 Jun 2023

Dear Ms. Hoang Thi Ngoc Han, First of all, on behalf of the Hotel Management Board and all staffs of Century Riverside Hotel Hue, we would like to thank you for your trust in choosing and using our services. . The hotel would like to acknowledge your review and will fix the bad points in the spirit of bringing better service quality in the future. The hotel is looking forward to welcoming you at the hotel again in the near future with the best service quality. Sincere thanks!

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Huu T. T.

9.1

/10

Reviewed 117 week(s) ago

Vị trí đẹp, phòng sạch sẽ, nhân viên nhiệt tình

2 people find it helpful

Accommodation's Reply

12 May 2023

Hello Mr/Ms Huu, Thank you for choosing Century Riverside Hotel Hue as the destination for your recent business trip. We are very happy to have brought a pleasant experience to you. Thank you very much for your compliments on the service and staff of the hotel. Your compliments and contributions will be the motivation for us to strive harder to bring you the most comfortable and impressive experience. We hope to welcome you back in the not too distant future. Best regards!

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Le Van D.

6.1

/10

Reviewed 120 week(s) ago

Phong ở cứ ký không xứng với tiêu chuẩn 4 sao

2 people find it helpful

Accommodation's Reply

09 May 2023

Dear Mr/Ms Van Dung Le, First of all, on behalf of the Hotel Management Board and all staff of Century Riverside Hue, we would like to thank you for your trust in choosing and using our services. I. The hotel would like to acknowledge your reviews and will fix the bad points in the spirit of bringing better service quality in the future. The hotel is looking forward to welcoming you at the hotel again in the near future with the best service quality. Sincere thanks!

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Duong T. T. H.

9.4

/10

Reviewed 120 week(s) ago

Reception, friendly bellman, airy river view room. Location ok. Each breakfast buffet is too bad. There is almost nothing worth eating, the food is so little that it's like being a vegetarian. Restaurant staff almost rarely smile or greet guests, making me not very sympathetic.

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1 people find it helpful

Accommodation's Reply

09 May 2023

Dear Mr/Ms Duong Hien, First of all, on behalf of the Hotel Management Board and all staffs of Century Riverside Hue, we would like to thank you for your trust in choosing and using our services. . The hotel would like to acknowledge your reviews and will fix the bad points in the spirit of bringing better service quality in the future. The hotel is looking forward to welcoming you at the hotel again in the near future with the best service quality. Sincere thanks!

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le minh h.

6.3

/10

Reviewed 129 week(s) ago

The hotel's facilities have deteriorated, the room does not have hot water, the breakfast is not bad, but it does not match the price offered. Need to fix the hotel quality to match the current price!

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5 people find it helpful

Tran N. M. P.

8.8

/10

Reviewed 135 week(s) ago

Very nice buffet breakfast, large hotel room, a bit dated but nice balcony view. Overall happy with service.