Overall Ratings & Reviews Oxford Suites Yakima

Customer service was something out of the past. They were on top of everything Best customer service I’ve had in a long long time A rating of 1-10. I give a 50 I definitely will recommend this to others

Workout room, pool, hot tub, hot breakfast! Comfy bed and soft pillows. Walking distance to good restaurant. River views, spacious rooms! Friendly staff, plenty of parking. What’s not to love?

too much noise

It worked well for our situation as we were visiting family that lived nearby.

Service is great room is nice and clean coffee sounds like a really good breakfast in the morning swimming pool hot tub

Very clean, rooms were large and loved the balcony over looking the river. Will stay here again.

Staff was friendly.

Craig (front desk) was great. Nice place, very clean. I do prefer more than two bath towels, even for single occupany. And the pillows were all the same (twice the size I can sleep on). So a towel covered in a pillowcase became my savior.

Very nice visit but the price point is a bit high for the experience. My only advice is about the so called breakfast buffet. The food is very sub par and was cold not hot and steaming. I l9ve breakfast and this was a let down. They also require you to have a ticket to get your breakfast and drink! Weird to me I've never seen that at a hotel? While having breakfast and leaving the area we got a to go coffee and the kitchen staff was having a good ole time fixing their own breakfast on the griddle, laughing and being silly

The sofa sleeper was really only complaint absolutely the worst mattress ever we traded of with our 3rd person so she could get some rest bad bad matress

Nice room. Bed a little too soft for me but everyone is different. Front desk folks kind and helpful

👍

This hotel is fine for the price, on the west side of the mountains it would easily be $100 more a night. Complaints: the free breakfast was shabby, the shower couldnt quite get hot enough, the heater in the room was noisy, TVs a little small and outdated, bed was uncomfortable.

Liked the spacious room and clean comfortable bed, as well as walking path next to the hotel. The TV is very small and the tub did not drain well.

Water front

The hot tub and pool were very well maintained and clean. The walking trail outside the hotel was very convenient. Front desk, restaurant and breakfast service staff were friendly and attentive. We would definitely stay again when visiting the area.

The room was great, bed comfortable but the room was noisy due to the room above us on the 4th floor. I asked for a room on the 4th floor when I made my reservation, but was put on the 3rd floor. VERY, VERY NOISY.

The front desk staff was great. Very professional and friendly.

Great stay, staff very helpful, quiet stay next to river

Everything was great!