Staff very courteous helpful room was clean

Was okay

You charged us twice,you scummed us,when will try to call for the money refund your hung on us So in general we didn’t enjoy.

This hotel, while cheap and convenient, was not the best of places to stay at if you are accustomed to chain hotels or resorts. It is a standard hotel room, just looked like the hotel was still mid renovation. Like the mouldings were non existant and there was only heat in the sitting area, not in the room (or couldnt find a knob at all) didnt help that a lady dragging her bag stopped and stared at me while i was out just getting air and creepishly waited. There isnt security. Just felt unsafe with that situation amd nothing could be done other than wait in my car. Dont get me wrong, the front desk lady that i waited for with the doorbell (as you cannot just walkin the reception) was really nice. Just think this hotel needs some love and attention. It was a good price for what i got, cheap but convenient.

The room was clean and comfortable. One issue was with the door not being as secure as it should have been. It locked properly but tjere was evidence that it had been broken into at some point.

I didnt actually get to stay there. Upon checking in i inquired as to why the front doors were locked and the lady kicked me out.

Re-investment needed for carpet floors and old indoor facilities.

The hotel is under going renovations, but my room was clean. The beds were comfortable, and the price was reasonable. I would stay there again.

Yes

Did not refund security deposit, building is too old

room smell smoke

I don’t know… it’s not bottom yet, but close

We love this place, I think it is like a phoenix. It suffered a major fire and is being repaired bit by bit. The lady who served us is polite and professional. We have stayed in this place twice before. Is it the best hotel? Not by a long shot but we can see the effort getting put in to repair the place, it is central to everything and friendly staff.

Staff

My stay was excellent with great service

All of above

Excellent front desk communication

Easy to get to and was a good price option.

The description “hotel” is not accurate as this is a motel. The room door and window face out to Lougheed Hwy, which is a very busy street. The door is not full sealed and one can see underneath and through the side, which allows for the street noise to come straight into your room as well as the cold air. The front desk staff was very pleasant and check in/out was easy. However, given the noise, I would not stay there again, unfortunately

Room had no phone no clock lacked toilet paper and like products was scolded by staff for requesting toiletries, coffee mug had roach in it bed had dirty sheets and staff refused to change the sheets snd give new towels