Overall Ratings & Reviews Quality Hotel Sarpsborg

Hotel staff came off as rude at some points, restaurant buffet was way too much money for poor food. Buffet breakfast was also lacking

Everything you would expect from a higher end hotel.

Our room only had two outlets and our first room we blew a fuse and had to switch rooms. Front desk staff were not well informed about activities and places to visit in the area. Free breakfast was Great. Rooms were not ergonomically well designed.

Fun water park.

The location was very convenient near the E6 so easy to get around. The is a grocery store within walking distance which was also very convenient. The daily breakfast was great and the service was very good. My only negative criticism is there was no toiletries in the room such as body lotion. They had soap and shampoo containers mounted on the wall and the room was small with no safes in the rooms.

Little information during check in. Toilet seat broken. Lukewarm food in the buffet.

Nice hotel and the kids loved it.

Booking this hotel night we knew the breakfast buffet would be different than normal, due to Covid-19 precautions. I had been assured the hotel still had a buffet, and made this booking specifically because we love a good breakfast. Deapite being plant based i normally have enough options at norwegian hotels to make it worth while. However, i did not expect only bread and jam. Super disappointed. I contacted the hotel aftwerwards and they asked if I'd told the staff at the buffet as they have vegan/plant based options in the back. I had, and the person just shrigged and indicated what was out was what they had (dont get me wrong, there was plenty of food if you eat meat/eggs/milk). And i informed them I had. They apologized and said

Very good location and friendly staff

Nice hotel. Great breakfast choice. Room was slightly on the small side with no safe. Bed was not properly made on o e of the 4 days but overall the stay was nice and the hotel is one that I would stay at again.

Innsjekken skjedde sent. Skulle ønske det var døgnåpent i bassenget, da dette virket som et hotell som hadde fokus på dette. Sengen var ok. Utrolig lite bad med dårlig ventilasjon. Å dusje her var utfordrende med lukket dør.

Bra frokost på et litt slitt hotell.

Veldig bra service fra alle som jobber på hotellet. Rent rom, men kunne nok trengt en grundigere rengjøring, feks av vinduskarmene. Rommet er ellers ok, men bærer preg av at det er litt gammelt. Ellers fornøyd med oppholdet og fasilitetene på hotellet.

Beste typen familieferie i Norge for familier med små barn! Nydelig middag på hotellet!

Always confusing to go back to the room because of the construction of the hotel.

Hår i sengen ved ankomst er sjelden en god start. Kveldsbuffeten er relativt begrenset. Bra varmretter, men det øvrige og desserbuffeten var litt begrenset. Badeland er alltid en vinner

Ikke folk i resepsjon verken ved inn- eller utsjekk. Ble stående lenge uten å vite når det kom noen. Ikke noe bjelle å ringe på etter hjelp.

Det var null informasjon om hotellet, wifi, når det ble servert måltider, hvor bassenget lå osv da vi sjekket inn i resepsjonen. Aldri opplevd en slik velkomst før….

Personalen är alltid lika trevliga och själva hotellet har en standard

God seng, deilig dusj,rent.Minus at det ikke finnes ris i menyen og buffet.Trangt rom med kun en stol.Ubrukelige tannpirkere.Blide og hyggelig betjening.Veldig flott hotell både inne og ute