7.8
Pleasant
From 971 reviews
Cleanliness

7.8

Room Comfort

8.2

Service and Facilites

8.6

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Traveler Reviews Best Western Port Huron Blue Water Bridge

Number of reviews per page
20
40
Top reviews
Steven
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pool and hot tub water had an odor to it. Pathway to the breakfast area did not make sense. It was nice once I got there.
Serena
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I would not recommend. Poor customer service and the rooms are nowhere near as clean or nice as the pictures reflect
Richard
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Could you a refresh. Elevator seemed to act weird, carpet on second floor needs replaced, trim and accent areas need fixing caulked and painted.
Karen
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel with a very good accessible room with walk-in shower.
Elaine
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We like the location. We didn't like that the room we were given had the smoke detector going off every 2 minutes and rather than the front desk coming up and giving us another room, we had to drag all of our luggage back downstairs to get new key. We were given the very next room to the noisy room and while it wasnt terrible we could here the smoke alarm still all night. The front desk said they knew there was a problem but werent sure where it was and thought they needed batteries.
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Mary
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

It was fine. They really need to fix the parking lot. It’s in pretty bad condition.
ANN
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Thank you for being so accommodating! Friendly staff, very helpful! Very clean hotel and great prices!!
Kristi
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Management was very accommodating and friendly.
Raymond
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Could be a little cleaner
Debra
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Close and an excellent price per night! ❤️ Thank-you very much to the desk staff! Very helpful and kind! I will be back again! Debra Scott
Melody
icon-Business and Leisure with Pet
Business and Leisure with Pet
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good location, price, breakfast, pet friendly. No frills but a good basic place to sleep, clean and comfortable.
denise
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

A room down the hall had kids and they were running up and down the hall banging on the walls and doors lasted half the night next day told front desk and they took care of it . Breakfast choices were good
Christina
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The stay itself was fine. The room was just dirty. There was a piece of hard candy hardened to the carpet in our room, looked like someone used the curtains to wipe their hands instead of a napkin (it was red, so we thought maybe it was blood…hubby was brave enough to get close and look…it was ketchup) the shower curtain in the bathroom was dirty. Collectively it left a “ick” feeling. The sheets/linens Best Western uses seem old. The pool was way over crowded. Parking and check in were easy. Staff was great. Typical free continental/hotel breakfast. Internet worked fine. The hotel was loud and no one was even trying to control it. Doors slamming. Kids running up and down the hall. The smoke alarm beeped all night in the hallway. (Floor 3)
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linda
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very nicely remodelled Best Western with lovely pool, 24 hour fresh coffee,excellent breakfast, comfortable bed and lots of pillows. Service was excellent and the stay was a very good value.
Belinda
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Room is spacious and clean. Bed super comfortable with great pillows. TV wouldn’t connect to Netflix but not a big deal for 1 night. Electric car charge on site was the reason for booking
Heidi
icon-Business
Business
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

I stayed for 2 nights and both days were great. My room was clean, spacious,well stocked and comfortable. Check in was quick and easy. Pool is a nice area well stocked. Breakfast was good lot's of choices eggs,bacon,potatoes, waffles, cereal, bagels, danishes, coffee,milk,juices and clean eating spaces.i felt safe and had a view of the river
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Kassey
icon-Business
Business
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

We had a very long trip from Texas. The service was great but breakfast was closed down an hour before it was supposed to be. Disappointed that we had to go buy breakfast somewhere else because of this.
Darryl
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The pool was disgusting!! Hair and a film on the water!! The staff didn’t know how to check us in?? It took 35 min to check in and they charged me another 35$ for what? I don’t know. It was terrible
Stephanie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I had a great experience! I didn’t get the manager’s name but she was very nice & friendly. The room was clean, the beds were comfy, the pool area was nice. We had no issues. I highly recommend this location!
Janet
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

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