The staff were friendly and accommodating of an extra request with no fuss. The coffee and breakfast at the restaurant was excellent. The building and decorations are beautiful and in great condition.

Great room, and the views were amazing. Was nice to park car and get out and walk around.

Frontdesk staff are awesome. Very kind and accomodating.

The room shower had hair from a past guest. Thru charge a lot and the room was pretty old and disappointing.

2nd time staying here and it’s been perfect for us with our toddler. Convenient restaurant right below so it’s nice for a late takeout while he sleeps. Great location!

The hotel’s location is perfect, but the room on the top floor is very noisy — it seems there’s some kind of machinery running on the roof continuously.

Fabulous views, beautiful hotel, excellent food. however, no room service (you can order from the restaurant and pick it up)

Great location

We were very lucky that the front desk could check us in early. Great location.

The view was impressive; and the hotel is clean and very comfortable. The staff was very courteous, helpful and knowledgeable. The location is perfect - close to downtown shops and restaurants. I wish we stayed longer in this hotel.

Very convenient to shop. Pick up point at 7am ish for rocky Mountaineer

Great location.

Nice and convent location.

Will stay again

If you want a flooded room, choose this hotel. If you want to face blame instead of an apology when problems happen, choose this hotel. If you want the wonderful experience of not being able to sleep the whole night, choose this hotel.

The window view was fantastic!

very good location. Easy parking.

Not worth the price

The location was 10/10 The room had the weirdest smell that did not subside (old sewer water smell) and was not worth the price of the stay in our opinion. The hotel and all surrounding hotels were fully booked during our stay or we would have requested a different room/ booked elsewhere. The location was walkable, lobby was gorgeous and on-site restaurants were fantastic. Truly our own negative feedback was the room itself was underwhelming/ felt like an old motel not a $400+/ night hotel stay. If the hotel improved their room quality/ cleanliness- it would be a 10/10 property

The hotel was beautiful. We really liked our loft and spaciousness of the room. Overall, had a great experience. Highly recommend!