Great staff, classy place and all around good experience. Coming back next time I’m in ATL.

Best customer service I’ve ever experienced at a hotel.

Great hotel with unique flair.

Check-in was at 3 PM, but we arrived at 4 PM, and Donna, who was at the front desk was the only person available to check in, and she was on a phone call for the majority of the five minutes that we stood there. We have to stay here before, and knew what to expect. We took our bag to room, and came downstairs to go sit by the pool and get a drink. No one was available at the bar and we stood there for 10 minutes until the young lady that was working behind the bar came back with some boxes of drinks that she was real stocking the bar with. Overall, it seemed that there was very little staff and no one to really help if you were standing and waiting. We usually do a stay away in Buckhead or Atlanta once a month because we live south of the city, this is the second time we have been there, but this is probably the last time that we will stay here. I think room service knocking on the door at 8 AM to clean the room when our checkout is at 11 AM was the final straw.

Street noise heard in the room. Great decor and clean. Room wasn’t ready had to downgrade to a queen from a king. Front desk agent wasn’t very cordial.

Our go to property in ATL

Wonderfully unique boutique hotel in the heart of Buckhead. Restaurant and bar were great. Rooms very comfortable and decorated beautifully. Does not feel like your staying in a cookie cutter style hotel.

Beautifully designed hotel. Exceptional service from everyone. Dining was absolutely delicious. Very clean and safe. Sometimes you win when you pick a hotel. This is one of those times.

I love the option to choose from the beautifully diverse interiors of the rooms that this hotel has to offer. Also, the manager and staff took very good care of me during my stay. I will definitely return and highly recommend The Burgess for your next stay in Atlanta.

Loved the hotel. Should not have to pay to park your vehicle, $35.00 a night

Awesome experience. Can’t wait to return

Beautiful property and fantastic staff

The hotel decor is stunning!!! And the staff were amazing. I can’t wait to go back

Beautiful hotel

The room was a nice size. Plenty of mirrors but the lighting is low/soft in the rooms, so the bathroom is the only place to put on makeup. There is no makeup mirror in the bathrooms either. The room was clean and smelled nice. The beds are comfy but the pillows are okay. Try to get a higher room if you dont want a view of parking spaces. Parking is plentiful and easy. The hotel is very central to everything. You can smell the food from the resturant downstairs in the hallways so if food smells bother you take that into consideration. Vallet was not always around, so go to the front desk for assistance. Overall it was a nice stay. The staff was very helpful and nice.

Hotel is beautiful. Love the restaurant.

Burgess is my favorite place to stay in Atlanta. The staff are amazing.

Great hotel, but we were charged double for breakfast which took forever.

This was a great place to stay for an event we were in town for. My only suggestion is that you provide some type of morning coffee and juices complimentary.

Overall, hotel was in a great location! Staff was also great! The only issue we had was the level of noise the hotel has. We had a room facing thr road and between the speeeding motorcycles, dog in another room and all thr orher vehicles racing by. It was hard to sleep at night. If the noise level would of been better thr stay wouls of been excellent! If they had thicker windows or bettet windows. I think that may have cut thr noise.