Overall Ratings & Reviews Principado Downtown

Muy atentos todo el personal del hotel

My trip was going well until I had a hotel staff (receptionist) ask me if I had a room there and what is my room number. I've stayed in thousands of hotels, I've even worked in a 4 star hotel for 9 years and I've never been asked that question before. The Receptionist was a young male and as I was walking into the hotel the staff member (receptionist) with the security guard looked at me strangely. Then he (the receptionist) came running to me asking me these questions while I was going to take the elevator. I did feel disrespected but I don't want to pull the race card here even though I think that was the issue. Anyways people working in Hotels have to be careful of who they're dealing with. They don't know that I write hundreds of reviews per week and that I work in Aviation. I'm not going to give this hotel a bad name but they can do better. Like they say one bad apple can spoil the whole bunch!

Tank

It is a clean location near dining and shopping. Staff very friendly and helpful. So is the cleaning personnel The front desk rarely answers the desk. You have to call 3-5 times before someone answers. Breakfast is continental; Just adequate.

The staff were hospitable and willing to be helpful. The dark (black) hallways were indicative of what were portrayed as 'hourly' hotels in 70's movies. The bed was extremely uncomfortable and the bathtub shower combo was hazardous. The breakfast was sparse at best.

Good location

I loved the breakfast, it was fresh every day. I wishbthey offered decaf coffee.

Property is clean. Staff are friendly and helpful. We had 2 reservations with a 4 day break between them. Hotel allowed us to leave one piece of luggage behind at no charge. It is on a quiet street with no noise. Highly recommend.

Staff are very friendly and helpful. The location is very good.

Decent hotel for a few nights stay

The Principado has an excellent location. The rooms are a nice size. Everything is clean. The staff is friendly. Prices are good. The breakfast is good and the workout room is sufficient. However, there's not a coffee maker.

Location and excellent staff

Disappointed at check in as they gave my two rooms away to others. After that issue was fixed they then advised me that they canceled one room as they felt it was a double booking mistake. Hotel did credit me a refund but then wanted to charge me more to “rebook”!

Excellent hotel!

Convenient location, easy walk to most attraction and public transport. Staffs very attentive and friendly. Included breakfast was adequate

Beautiful breakfast, helpful staff. Recommend!

Good

I do not appreciate being compelled to write a review. I make it clear above that I will recommend Principado to anyone who asks about stating there.

I liked everything, but the most location, you can walk to everything important or take a taxi for 5 $. Highly recommended...

Had a wonderful stay at this hotel, along with 3 gal pals! I highly recommend!