Room look like it was rushed with the cleaning jets wasn't cleaned properly

Angel at the front desk was amazing and super accommodating. Thanks for helping me navigate my business trip so easy!

From the check in to the happy hour free drinks and snacks everything was great. Only problem for me was the wooden floors in the room. But enjoyed the stay very much.

The property was clean and the front desk was welcoming. The cookues were delicious and a soecial treat. The breakfast was well stocked and the food was good. We were on a girls' shopping trip and we thought the hotel was in a good location. We gave the hotel a 4 because the hot tub was not working and the hallways were loud starting around 730am, but in fairness we were across from the cleaning room.

Everything was great with the exception of the hot tub closed and the street racing nightly outside

Me and my kids had a wonderful stay. Breakfast and happy hour were great!

One set of bed sheets were dirty. House keeping did not clean trash, make beds, or change towels one day.

I have never stayed here before. It’s clean and very nice. Staff was friendly. I’ll definitely stay here again.

Every

I loved the homely feel of this hotel. The staff were really friendly and the room was comfy. Its in a great location with walking distance to shopping and restaurants and the free shuttle was very useful.

Hotel was fine. Room was clean and the beds were comfortable but the room was sparsely furnished and not carpeted. Water pressure was also low.

Comfortable beds, clean room and updated… Got in late so was given a late checkout. Decent breakfast. Kind and accommodating staff… King suite was huge! We stayed on our way out of town and as our flight back from Myrtle Beach was delayed hours, we ended up having to stay in a hotel on the way back… We enjoyed this property so much that we booked again for the way back. Definitely will stay again.

Don’t recall her name at the front desk but she was amazing legendary customer service will be back again

This property was very convenient to every activity we had planned for our Chicago Stay. We came mainly to visit Legoland and Medieval Times which both ended up being minutes away from the hotel. I wanted to highlight the good first. The staff was wonderful. They were very welcoming and helpful. The beautiful night young lady at the front desk was especially friendly and helpful. The cookies at the front desk were a thoughtful touch. The breakfast was plentiful and the breakfast area was constantly cleaned and maintained. Im not a big breakfast person but my family thought that it was very good. The waffles were really good and lots of bread choices were available. The parking lot was well lit and i always felt safe.The area that i had an issue with was the cleanliness of the room. The floors were filthy as when i took off my shoes, my socks were horrendous. I am a clean freak so i always take Clorox wipes and wipe down everything. The bathroom wall had i dont know what on the wall next to the toilet paper that i cleaned off. The toilet paper roll was almost empty so not sure why that was left on there. There was hair from the previous guest in the tub. The bedroom had stains on the dresser that i was able to wipe off with my wipes. I went down to the front desk to ask for an extra blanket but was told there were none. The young lady at the front desk was very apologetic and she sincerely was upset that she couldn't honor my request. She did leave a note for housekeeping.

The staff is nice and friendly

The staff were so very nice and welcoming!

Very convenient location, clean and good breakfast. We found all the staff very friendly and helpful.

The staff at check-in was very nice, very personable. I understand the room cleaning was behind schedule because of a wedding the night before. I asked if the room was ready at 3:20 and was told it wasn't ready yet. At 3:30 I decided to go to the room since I had the key and it was ready. I got a call from the receptionist around 3:45 saying the room is ready. Breakfast was good and the facilities are spacious. I didn't mention the Expedia VIP perk because we couldn't drink a bottle of wine during the 1 night stay and couldn't take it on my flight the next day and didn't want to waste it.

We will definitely stay here again when in the area. Super clean and spacious room. Comfortable. Friendly staff, good breakfast. Hot tub wasn’t working this time, but they have one and a decent sized pool and workout room.