UNA Hotels Capotaormina

Explore UNA Hotels Capotaormina
9.2
Exceptional
From 1,000 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

9.4

Service and Facilites

9.2

Traveler Reviews UNA Hotels Capotaormina

Number of reviews per page
20
40
Top reviews
Stephanie
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I really wanted to give this hotel 5 star, but I simply can’t! The majority of the hotel is perfection and it was an absolute luxury having three days there… the pool itself is a wonder with the view to mount Etna, and so is the restaurant next door to the pool which overlooks the water. One issue was the rooms. We were give a nice room but the electricity didn’t work. An electrician came and after 20 mins of waiting, it was back on. But then it broke again the next day and we were once again waiting for an electrician to come for c.30 mins. This delayed our evening plans. They decided to move us to another room - but it was smaller! They the moved us again to one of their newly refurbished rooms which although really lovely, the air-con didn’t work. I gave up trying by that point as we had to leave anyway. The inside of the hotel is quite dated and when we arrived we really weren’t sure what we were in for, but the pool is the attraction and rightly so. Another reason why I can’t give 5 star is because of the shuttle buses. Although its great that the hotel provides free shuttle buses to and from the town, they are not frequent and book up really quickly. If you miss out, you need to pay for a taxi to the town which is around 20 euro one way. More shuttles are needed.
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Daniel
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location for views and a direct entrance for swimming in the sea. Breakfast great also. Only problem 5th floor rooms were a bit tired and in need of refresh. My colleague stayed on floor 1 and his room was magnificent. Quite a long taxi ride to get to the centre, but a free bus provided .
CHRISTOPHER
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very tired property
GillBut
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

check in very slow , car park is very bad, photo is not match,shower water is low pressure
Carla
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

A fantastic Hotel with a great view! Wonderful location!
juhs Pekka
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Absolutely perfect location: a private peninsula right by the sea, with its own beach and seawater pool — it couldn’t have been better. The ideal place to end the autumn season: swimming and reading under the sun. The hotel’s shuttle made getting to Taormina’s center quite convenient, but the best part was definitely our base here — a room with a stunning sea view. The staff were lovely and welcoming.
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Kristen
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Loved the outdoor space on the water.
Peter
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The location of the hotel having a private beach was great, even in the off season. The hotel itself was super clean, but a tad dated in decor, but the views make up for it and then some. Shuttle to Taormina was great, but often would get booked up. I spent way more on transportation during this trip. Hotel has taxis on hand, but a little pricey since it is not safe to walk on the roads (and considering you’re on a cliff).
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Erasmo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The staff was very friendly and very helpful with helping us acquire taxis to and from the hotel, and from our restaurants and then return very personalized attention. Our room was very modern remodeled, upgraded the view from our balcony was spectacular the pool area. The grotto to the pool and to the beach was beyond belief.. The views for a late night or early drink before dinner with spectacular of the mountain the water. Additionally is the same view that you receive for breakfast every morning.
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Catherine
icon-with Partner
with Partner
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Lovely hotel with stunning views
Lisa
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The views and sounds of the sea are indescribable. Stunning property and wonderful staff. They do need to paint the rooms-
Paul
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The beach areas are fabulous. The staff at reception and the beach bar are excellent. The bar manager not so good. We had a very bad meal at the bar area. The wait was long and the food was cold. Didn’t pay for the food but the manager was not the most pleasant to deal with. The room was a good size but the shower not the best and you have to remember to press the flusher twice or it will stay flushing which is noisey. Breakfast was ok but limited choice on hot stuff ( which was actually luke warm at best) Drinks are very expensive
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Francesco
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

A must stay!!! We enjoyed everything, the beach, the pool, breakfast was incredible. Would definitely recommend
Cathleen
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Travelers beware. I booked this hotel because the pictures looked amazing on the internet. The rooms are incredibly small & VERY OUTDATED! Bathrooms were an old ceramic, towels were very old & scratchy. The carpeting in the hallways were very old, outdated & worn out. The sofas outside of the “spa” had slip covers over them. The food selection at the restaurant & bar area was very limited. They served potato chips at the bar as soon as we sat down?! Come on?! You have to park your own car and get your own car in the garage. I was EXTREMELY disappointed. Do NOT stay here! It was a total let down & disappointment!!!!
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Millie Frances
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Definitely with out a doubt the most beautiful hotel we have ever stayed in! views are incredible, private beach and lovely pool area! Hotel room was 10/10 and very spacious, free transport to and from the hotel to the town, not a bad thing to say thank you!!
Angelika Elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The property is very well located and we enjoyed a beautifully updated room overlooking Isola Bella. It would be more convenient to have more shuttle times to go up to Taormina’s main area. Very happy with this beautiful hotel!
Patricia Troncoso
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Awesome hotel
Cecilia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Gorgeous view and great breakfast
Thomas
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The reason to book this “outdated property “ is the private beach and outdoor pools! The staff was competent but not friendly -we had issues with the view of our sea view room-top floor which is low to the ground and other guests laundry was hanging on the rail outside our balcony / The room overall had an outdated cruise ship vibe-we did think the pools and private beach were special. Shuttle to town was nice but times a little unpredictable.
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Irina
icon-Family
Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Beatiful views, comfortable amenities, good food in tge restaurants on propety
Number of reviews per page
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