Overall Ratings & Reviews Comfort Inn And Suites

Juices and coffee were very watered down. Powdered eggs that didn’t taste good. Room floor was dirty. Dog fee was higher than what was quoted over the phone.

Stayed at this hotel numerous times and always had a great experience. Staff is always helpful and friendly.

Stopped in for the night on a roadtrip - nearby location to highway on ramp made it convenient. Great service but the hotel room was average and the cleanliness was less than average

Our stay was fine. But as I was checking in, I was informed that a $150 hold would be placed on my card. It was late at night and we’d been traveling all day and I didn’t have the strength to argue about it. He told me it would be taken off immediately upon check out. NINE DAYS LATER the hold is gone. Absolutely inexcusable. The hotel blames the bank. The bank blames the hotel. $150 is completely unacceptable. We were there for ONE NIGHT! Not a week. I will be avoiding Comfort Inn and telling others to as well.

I had booked a room and was called to ask if I would switch to a room with two beds and I said yes. When I got there, the room was right across the hall from the ice machine. I asked if there were any other rooms available and was told there were not. For one night I listened to people getting ice and the ice dropping all night and the second day when I returned from drum corp at University of Dayton, they were ants crawling on the bedspread and the nightstand. It was too late to find any place else to stay so I checked out in the morning and was refunded my last two nights.

Hotel is old and needs fixtures and flooring to be replaced. Holes in the ceiling were creepy. Breakfast was gross. Out of all the juices - just water. And no coffee - which is crazy.

They couldn't find our reservation it smell like cleaners. There was food in refrigerator it makes think the smell was masking something. We did stay the. After the concert we came back and checked out. We couldn't stay

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The hotel stay was great. Only two issues. First, the coffee pot did not work. Second, one of the pillows smelled bad. I turned it into the desk for them to check. The bed was very comfortable. I will make comfort inn my highest priority the next time I need a place to stay.

Under construction

Easy to get to and very convenient.

It was clean and comfortable. The overnight worker at the front desk was very helpful bc when out tv wouldn’t work. He came up and rebooted it and showed me how to use it.

We especially appreciated that the front desk called us when my husband accidentally left his tablet.

Property was in remodel and was not advertised. Bathroom was gross, bed comfortable. At check in the agent made a photo copy of my credit card because the system froze, I do not like having the idea of my card info on a piece of paper laying around. Overall wasn’t horrible experience

Despite calling the front desk twice & being told it would be handled, there were choldren screaming in the hallway & in the next room all night long. With the paper-thin walls, it made sleep almost non-existent. We would not stay here again if you paid us!

Was not vacuumed. Comforter torn.

We were traveling for nearly 30 hours. I made a mistake and booked the wrong Comfort Inn and literally realized it no more than 5 minutes later, and they would not let me cancel...no refund...nothing! That particular Comfort Inn would have taken us totally off course. Comfort Inn in Clarion, Ohio. How is it you have to pay for a service you did not receive.

We liked the pool, but the water was too cold. The room was clean, but dated. The chairs in the breakfast area should be recovered or replaced. They were very worn.

Great

Room and shower were tired looking and the room had a bit of a smell. Pillows were not good. Bed was comfortable and breakfast was decent.