Breakfast was not really that great. Staffs were ok

Big room with good ocean view

Fantastic hotel - clean modern rooms, 2 main outdoor pools, plus a quieter 'infinity' pool, a wellness centre (including jacuzzi, steam room and sauna), gym and a large buffet style restaurant. The hotel is also ideally situated in Playa de las Americas, a stone's throw from the beach and within walking distance of Costa Adeje and Los Cristianos.

Are 5th stay at this hotel , this year we where disappointed with the food . Breakfast was fine if you got to the restaurant early . Lunch was ok . We went for dinner once it was so busy and the food was cold we where so put off we didn’t bother again and ate out every night . Amazingly clean . Staff are so helpful and great location

618 added bonus Great balcony with sofa, sun lounges & large covered cabana. Downside noise till 5am from veronicas

Amazing no complains

I'll get the good out the way quickly. The pool areas are amazing - especially the Solar Terrace which is a quiet oasis away from the loudness of the main pool. The Solar Terrace has an absolutely beautiful infinity pool and amazing area for of Banana Trees for the sun loungers. One of the best pool areas I've encountered. Now for the bad. Food is terrible. I went half board and I didn't even bother with breakfast after a couple days - it was rank. Dinner was not TOO bad as they do pasta fresh in front of you but the rest was horrid. You have to pay for things you really shouldn't be paying for. There is a DAILY charge to use the safe in your room! Crazy I've never had that before. Having your possessions secure in a safe should be a basic necessity of a hotel room. It wasn't expensive but on principle I didn't pay which meant I kept a "DND" tag on my door as didn't feel comfortable with cleaners coming in with my money and valuables laying around. They use a Third Party rental company for irons and ironing boards so you gotta fork out more cash if you want to go out in nicely ironed clothes. I've gone to two star hotels that will let you have an iron for €10 deposit which you'll claim back afterwards. Here you're paying €20 each time! They also slapped a fee for the drinks I had at dinner. They never tell you this just charge you at the end! A drink should be provided at dinner if you're half board! These endless feed soured the trip for me.

Great location and staff all seemed very hekpful, professional and efficient. We had a really good stay here.

Everything are perfect, we are very satisface for every attention, The attention en every area is excellent. Thank.

Lovely hotel very nice staff

Very

Despite initial hiccups on our arrival (day of the strike) - we thoroughly enjoyed our stay at Alexandre Troya. Friendly and helpful staff, remarkable facilities, lovely food and comfortable room. Would highly recommend. Diolch yn fawr - muchos gracias - thank you!

Really great, helpful staff, clean, friendly, lots to do

Room was full of ants ‘ they moved me , so it was ok

We had a lovely stay at hotel Troya! We were a little apprehensive but actually turned out to be a great hotel! Adults only pool was a hit for us! Room was spacious, clean & modern. Restaurant food was great for what we paid, yes it was it sometimes wasn’t always hot but it’s a buffet so what can you expect! The variety was great and we always had a great meal! Drinks were good value for money also. Hotel is right on the beach, easy walking to all the resorts in this area! Bus stop less than 10 mins away on foot. Only feedback is that we’d like to pay as you go on drinks not right at the end.

Lovely new infinity pool which was great to spend time by. Location is very central to Las Americas strip which is good for walking to restaurants but meant very noisy at night so struggled to sleep. Walls thin so could hear the noise from the neighbouring rooms and the corridor. We had breakfast included which was fine but nothing to rave about. Spa changing room was very dirty. Overall average hotel - if the infinity pool wasn’t there it would be rated lower!

Pros : Rooms were clean and cleaned each day Communal area reception /bar were clean and tidy. Adult only pool area was really nice and bar snacks availability was good. Cons: Breakfast was not great, food wasn't great quality especially the fruit as most was tinned fruit and fresh fruit was not good so much so i bought my own fruit for breakfast , poor selection of cereals , and ongoing issues with lack of plates bowls etc. Staff slow to replace food. Omlettes were excellent but wait time was long. Towels in the rooms were old and worn.

A nice, clean hotel with good entertainment and in a central location. Unfortunately, it is let down by a dreadful restaurant and being too near to the Veronicas strip with all of its drug dealing, prostitution and excessive noise late in to the evenings.

Great hotel room - we stayed in one of the panoramic rooms - great view, plenty of room ; a wonderful sized balcony. Top pool was lovely, a little oasis

Rooms very clean and nice chill out sun deck. Hotel in general clean. Food not great . Ideal as a self catering base as centrally located.