Overall Ratings & Reviews Mercure Johannesburg Bedfordview Hotel

All perfect

It was comfortable and close to where I had to work

Need a new ( modern air conditioning) a/c.

it was amazing relaxing and close to the mall - walking distance.

Overall a very decent stay and experience. Staff were great. Unit was clean enough but could have been a little better.

It works for a 3 star accommodation hotel. However there appears to be a fundamental Shortage of towels. Be prepared as a guest to get interrupted for dirty towels around 9am and then again about 4pm when clean towels are delivered. Very unusual as the majority of hotels I have stayed in remove dirty towels and replace them at the same time as the daily cleaning of the hotel room.

Enjoyable

Has all the bases covered - but nothing wow. Amenities are a little dated - the TV channels were not great considering it was a Rugby World Cup match and it was not showing. The food court nearby was not great - closed a little early and the food was not great quality - even for national franchises.

Good location, Eastgate shopping mall just opposite and within walking distance. The apartment was with 2 rooms, spacious.

Hotel is great and staff is friendly

Excellent and worth while

The property had a generator most places the lights go out. It aslo had a restaurant with a bar which was cool. Front receptionist guy was really nice. I didn't like the bathtub was dirty the appliances was outdated and family of 5 only had 2 towels but that was resolved quickly. The bedrooms DONT HAVE AIR CONDITIONING! So overall its good for the price. The mall is walking distance right across the street. Only 13 minutes from the airport.

Located at entrance 6 to Eastgate mall. Shopping and dining is quick and convenient if you don't have a car. Also close to Lughtsculpt if you want spa treatment for a few days. Kitchenettes are nice, rooms are clean but dated. Furniture is a bit worn but property clean, safe and perfect location.

Nice situated just next to the Mall. Only that I thought I would have a balcony or an outside place to chill. Has a little kitchen but no pots

I made a booking through Hotels.com and I received confirmation. When I got to the establishment they had no booking made and no rooms.

Location is good.amenities needs atention.towels ,glasses,cups etc

Air conditioning unit did not work and hotel ran out of towels for the rooms

This hotel needs a bit of renovations, breakfast was ok but the presentation of food needs some work over & a better trained staff. Things are not always consistent with procedures. It is in a good location for my needs, however the area is becoming more dangerous & lots of litter is thrown around with broken sidewalks which deters tourists from the area. Management should be concern about this.

There were a few missteps in communications, but overall the staff was friendly but lacking in knowledgeable places to go. The hotel is in a good location, but walking distance to Bedford Center is dangerous. Taxis service was available but expensive to go short distances. I got the impression many times that they weren't interested in serving guest. The property itself was nice, but renovations are badly needed. Rooms are dark, furniture is very worn, needs updating.

Proximty to shoping centre. The place is clean. Splendid and clean