Overall Ratings & Reviews Mercure Sydney Bankstown

For the hotel itself, no complains. Location was great, room was spacious, service was adequate. Our only big problem was, it was never informed that the hotel shares a building with a sportsclub a. K. A pokie place = slots machines! So for you to enter the hotel you always have to show a temporary pass to say that you have a right to be in the building (cause others have to pay just to be in the premise). And …. The guards are not the nicest people on earth (if you know what I mean) There was an incident that I was not aware of the situation and did not bring my pass going down to the lobby, that I could not get to my room unless my husband got up to our room, got my pass and then I was allowed up. My disappointment was the fact that it was not made clear upon online booking. To us it was just a hassle. Getting off the train, my husband and I had to remind each other “Don't forget your gambling pass …. 🤣”.

The hotel is clean and comfortable, near the train station. I will be back.

It is quite far to Sydney Opera House about 1 hour by train, but the location of the hotel is very close to the train station and bus stop ... there are many Vietnamese restaurants around the hotel ... inside the hotel there are also many restaurants so if you are lazy to go out just go down ... overall the hotel good location and also very good ..