amazing stay and staff are amazing! they did a special touch in the room for us as it was my Dads birthday! thank you again

Good location, lively restaurant and great on site coffee shop. Clean and comfortable, good parking, great gym and pool option.

I would say top marks for your staff. Friendly and helpful.

As always the staff make it, and the venue with everything under one roof is spot on!

Great stay as normal, stayed here about 10 times now and very happy, I do take my own pillow as I use a memory foam one for my neck support

Bar staff

Great hotel - easy check in

To far to walk to the room

The food was very disappointing. Never seen such a small piece of steak and very poor quality sausages. The plate was filled mainly with chips and very little meat despite it stating 16oz Mixed Grill. Very poor The breakfast had the same poor quality sausages and the baked beans must have been the cheapest, watery available.. scrambled eggs had no flavour at all

Lovely place, facilities as described. Good breakfast options, lovely swimming pool.

Very swift check in, friendly staff, clean room and great breakfast. Really happy with everything.

I’ve stayed in this village hotel many times and always appreciated its comfortable beds, welcoming staff, and excellent bar and restaurant. Its location is fantastic, and the reception team continues to be friendly and helpful. Unfortunately, this most recent visit didn’t meet the usual standards. The room we were given had clearly just been painted, and due to the lingering smell. It seems the room hadn’t been properly checked afterwards—there was grime on the bathroom floor, chewing gum left in the bin, and paint marks inside the bath. One of the pillows was noticeably grubby, and the additional touches that usually come with a club room, such as sweets, were missing entirely. I raised my concerns with reception and was advised the manager would follow up. A week has passed with no contact, which adds to the disappointment. While I know this hotel can offer a great experience—it has in the past—this visit fell short. I hope this was an isolated case and that steps are taken to ensure rooms are properly checked before guests arrive.

Two nights on the trot, there were events happening - a disco and then a wedding. We complained to staff about the loud music on the 2nd night - Sat 19th July, about 11:30pm. I was smirked at by one of the staff on duty at the desk that night and the comment "well there's a wedding going on". We were on the 2nd floor of the hotel of the hotel and could have joined in with the dancing, because it was so loud. This carried on beyond 1am. I did say to the staff member that I am a guest of the hotel and NOT the wedding and that surely the music level should be turned down at a reasonable hour. WON'T STAY THERE AGAIN

Checked in for one night on 19th July 2025 check in was a breeze, very big room with kettle tea coffee etc , an iron board hair dryer no need to ring house keeper for anything, would highly recommended to anyone… solo travelers or families 👍🇮🇪

Nice hotel with an interesting vibe. Didnt have time to use the pool but it looked big and excellent. Room was roomy and cool (A bonus when outside temperature was 33 degrees)

Booked a club room package with breakfast and facilities use. On arrival I thought everything looked reasonable. Reception has a self check-in that had a member of staff available. Seemed very impersonal and peculiar given there was a staff member there. Bedroom was decorated to a decent standard but the cleanliness was way below expectations. Carpets scruffy and dirty. Bathroom floor and fixings were dirty, dusty and full of previous guests hairs! Cobwebs everywhere. Bar area was ok. Pizzas were good. Used the virtual darts board which was fun, but charging £10 per person for 1 hour was expensive (each extra would be the same but same time) Had to return to reception to ask about breakfast, was told 8-10:30. Breakfast was what you’d expect from a buffet. Came down for breakfast at 09:05 on the Monday morning and watched everything being taken away! Ask receptionist what was going and to be told breakfast finishes at 9 on a weekday, and there was nothing she could do! She asked if we had been informed at check in. No attempt to help rectify, was just informed it’s on the “news paper” left in our room! She then pointed to the in-house Starbucks which obviously defeated the purpose and was not a reasonable solution in my eyes given I’d already paid for breakfast. Other family members staying had the same issue, along with another guest whom overheard us in the lift. I will avoid for any future accommodation needs.

Great stay as usual, I’ve been to this hotel about 10 times now, it’s position to the town is perfect and they have everything you need I would recommend The Village Hotel

.

I have stayed at several Village hotels and this was one of the better ones. The room was spacious and clean although right above the gym so there were gym classes with music to contend with. The “let down” was the breakfast which was honestly terrible. Lukewarm reconstituted egg and measly selection. I would only return for work.

Business trip. Seems to be the best in Warrington. Good location. Excellent check in.