Overall Ratings & Reviews Lancaster Inn and Suites

I been coming here for years . And the way the property used to be and how it is now is a huge change . They say new renovation and so on just seems like a shotty rushed job not even completely done . Sheetrock and spackle exposed. Air conditioning leaking water . Stained linen . Cigarette butts all over the front . It was never ever like that before I miss the old fashioned clean homely place I’ve been to for over 4 years . It’s disappointing. I told my family and friends about this place . And now it’s just like any motel .

In pretty rural area. Quiet ,nice room with big bathroom. Reasonable price.

Na

It was very quiet, which was what I was looking for. The hotel was pleasant, clean in lobby area. The front desk staff was helpful but often helping quests in other parts of the hotel Checking in I had to wait over 10 minutes. The bathroom had a tub, a grab bar in the shower but not when getting in They offered bath mats when checking in which were great but should have been in the rooms anyway. I spilled water on the bathroom and whipped it up with the hand towel, it was dirty when I picked it up. Don’t think they wash the floor often Breakfast the first day was terrible, the only protein was yogurt The second day they had hard boiled eggs but it said they were hot? I skipped the next day

The stay wasn't horrible. Upon entering the person checking us in was in a back office on his phone. He clearly rolled his eyes and sighed when he noticed we were there. He had to check my room to make sure it was clean and there weren't the allotes towels available. This wasn't a big deal because it was a 1 night reservation. There is construction so there is dust. There is an over abundance of flies and other flying bugs. The area to run dogs is nice. It is big and away from the road. The room was clean.

Quainr and adequet. It gave me a place to stay.

Needs renovations and tub mats, but they are renovating now.

This property was fine. We were there for a basketball tournament. The price is somewhat high for what you get. However, the breakfast was a plus and it was clean just not updated.

The gentleman at check-in was spectacular! When we got our room, the a/c sounded like a helicopter taking off. He graciously moved us to another room. We also needed extra bedding for the pull-out sofa. He was quick to get us the necessary things we needed. Overall, a nice stay.

Rebecca at the front desk was the absolute sweetest person in the whole world! We called ahead with several questions and whenever she answered she was helpful and super kind! Walking to her smiling face was so nice after the drive! The pool was refreshing and the room was clean! The breakfast was delicious and such a nice touch! Would absolutely recommend this property!! Very very close to all the activities we wanted to do!!!

Location was convenient. Breakfast bar was good. Cleaning and maintenance were overall unacceptable. Filth (not just dirt) in corners of the bathroom. No fresh towels all week (so they also were never dry in the humid climate). I’m a mechanical person, so there were lots of little things that bothered me… drawers that didn’t close easily, lamp with problems, noisy heater, etc. Toilet was made for children… not 80-year olds! Very short! Toilet was not properly cleaned (wish I had taken a picture!) Not the worst place I’ve stayed, but pretty unacceptable for a professional lodging venue, and for the price. Breakfast was decent, but nothing to brag about. However the young lady that was running the breakfast was absolutely outstanding. Very hard worker that did it all! Setting up, cleaning. I presume she wasn’t cooking , but if she did, she deserves a raise in pay! Probably the very best and hard working person at this facility! Always cleaning tables, replenishing the buffet…

Older hotel currently under construction / expansion. Some areas updated, some not. Pool was available but closed to use during the evening of our stay. Guest laundry was closed due to construction. Pricing was reflective of soccer tournament weekend, use of the pool and laundry would have made the stay more enjoyable. Very convenient and walking distance to the Classics Soccer park, otherwise an average stay.

It needed up graded and was poorly staffed. Most of them on their phones. Had to call room service for spots of blood from the bed to the bathroom. Had to call again the next day because they didn’t clean our room. Bed was ok. At breakfast had to tell the boy the coffee ran out then there was grounds in the coffee but he was on his phone but he couldn’t understand us anyway.

The hotel was in the perfect location for what we needed to do for the weekend but it was in horrible condition. The entire facility is incredibly run down and dirty. I've never left a review before but felt this was warranted. Our bathtub drain was clogged, the windows and mirror were filthy, the surfaces in the room were "sticky". There was also a creepy cleaning person who kept looking out at my 14 year old daughter swimming so much so that we felt we had to leave. It was not a good experience.

I loved that hotel. Will definitely go back

Very clean

Property was clean. Staff was wonderful. We settled in our room and new tv wasn't working. Staff worked on it for 2hrs. He felt horrible, but made accommodations for a different room. AC in new room was a bit musty, however room was very clean. Shower head was like a pressure washer, so keeping the shower curtain in the shower was interesting. Breakfast was typical for a hotel breakfast. Kids enjoyed the pool. We will stay again. The staff was hard worked and extremely kind.

X

We stayed in a King size Suite. It was really reasonably priced since we were there during the week. The room was quiet, the bed was very comfortable and enjoyed the jetted tub!

Clean