West Gate Inn Nyack

Explore West Gate Inn Nyack
7.2
Pleasant
From 881 reviews
Cleanliness

7.0

Room Comfort

7.0

Service and Facilites

8.0

Traveler Reviews West Gate Inn Nyack

Number of reviews per page
20
40
Top reviews
Benjamin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was amazing and friendly
Syrie
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room smelled like cigarette smoke, sheets and towels were not clean, clock alarm was going off when we walked in the room for the first time. And the TV was stuck on HDMI until we figured out how to manually reset it. For the price it was too much for the room but check in was easy and the staff was kind.
curtrice
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice one night stay with the family coming in late. Necessities were great. Wonderfully served breakfast. Would stay again.
Kimberly
icon-Leisure
Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This place needs a makeover I saw two rooms since the first one did not have a smoke detector and smelled like cigarettes. The beds were lumpy, the carpeting is loose and bunches up. It also had stains with tears in it. I did not take off my shoes. The lamp shades were stained, the wall paper is pealing & stained. Thin towels....it was not comfortable but it was only $100 I don't know how anyone can give it a 10. The local town and community Park was charming, but this place needs help.
Read More
Eric
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Overall very old and run down
Jonathan
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beds were comfortable, room was relatively clean, but did see some insect activity. We had issues with the AC and the plumbing, but they fixed both quickly. I was a little upset that they are advertised to have a restaurant/bar which doesn’t exist. Their breakfast was good, though.
Holly
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I will def be coming back! And breakfast was amazing
Monica
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great
Linh
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel staff was friendly. But the Inn itself sound proof was horrible. We drove from Buffalo to New York for the cruise stay one night. And check in at 8:30pm but can't sleep at all till 3 am. Can hear people yelling and talking all night long. And need to check out at 7:am for our trip.
Brian
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Door lock broken, musty smell.
Delphine
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Comfortable room, good breakfast, we enjoy our stay
Gregory
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Everyone so pleasant . Great group of staff. Thank You
Albert
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Perfect location for my needs
Sharon
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Old and dirty. Bugs in room. Air not working in room. Stains on sheets. Not a hotel anyone would want to stay at. Expedia should NOT have it on their website. We left and they would not give me a refund . Only in room for ten minutes and had to leave. Very upset . Bad for your business to represent such a place on your website .
Read More
Jose
icon-Leisure
Leisure
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nothing really, rooms smell like mold and smoke. I had to re-activate my key every single time that I went out, restaurant always closed.
Lillian
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

the breakfast was pretty good
William
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Unfortunately the property is old- the rooms are very run down. The sink did not drain- the carpets and walls were stained. The worst part was the odor. It was incredibly musty and the smell did not go away over time. On a positive note the staff were very friendly. However, I won’t stay here again.
Verified traveler
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was the most disgusting hotel room I have ever seen. There was mold on the bathroom ceiling. The rug was dirty, stained and did not last flat (I wore my shoes the entire time). The bed linens and towels were awful.
Diego
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Steward was a great manager very helpful
Jennifer
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Dirty, musty towels had holes and stains room smelled of old smoke. There was a no let policy but we could see a cat in a window. Breakfast good staff friendly.
Number of reviews per page
20
40