Friendly staff, classic style and big space in the room, quiet and comfortable.

I’ve stayed here a few times and I appreciate that this hotel has a great location, clean rooms and friendly and very helpful staff.

nice lobby, friendly staff, rooms were nice!!

Was ok. Generally the property needs refurbishment. Starting to look tired inside. Booked for the charm but shabby isnt charming. Poor nights sleep due to loud lift motor. Staff were friendly, hotel had character but showing wear and tear. Bed comfortable, shower hot and strong water flow. No coffee making facilities in room. Unfortunately the lift noise wouldn't allow a full nights sleep.

This hotel was undergoing renovations when we arrived and this was not communicated to me when I booked the stay. Initial contact with staff checking in was excellent however another front desk person in the evening was somewhat curt with us when we complained about our window not properly closing. I can honestly say that the bed was horribly cheap and uncomfortable resulting in poor sleeps. Our room faced the street and was very noisey due to traffic and late night pedestrians standing around being loud and boistrous. If the windows had not been very old and unable to seal properly, this noise would have been significantly mitigated. Had I know these issues before hand I would not have booked our stay here. BTW breakfast was very good and not overly crowded.

Fruits selections, great option for cappuccino

Very nice rooms and breakfast area, and staff were all great. Overall great experience at the Hotel Atlantic Palace.

Very disappointed by our stay here as we were looking forward to this Accom. The staff (Simone) was great - very helpful and the location was brilliant. However that’s where the good parts of this hotel end. Sadly, there were construction works around the facade of the hotel and we could not open doors or windows in our room. The air con was turned off by management as it was too cold in florence. in spite asking for it to be turned back on - we were told that it was but it was not working; this was pretty sad as our room got incredibly warm in the night and claustrophobic as a result of the shut doors and windows. Worst part is the noise from the lift, which is relentless and throughout the day/night - i used earplugs all 3 nights. Would not recommend staying here if you are a light and early sleeper.

Although the property and the room are a bit cramped, it was perfect for a one night stay as we planned. It was at a walking distance from all the locations we wanted to visit in Florence. The staff were immensely helpful and welcoming, they helped with our late check-in, and guided us to the best places for food and drinks, while also accommodating our requests for the room.

The reception staff were not very friendly. They were rather dismissive when we checked in and when I asked for some guidance with dinner recommendations, etc. However, the lovely woman who was assisting guests at breakfast was lovely. She was cheerful and accommodating, making guests feel welcomed.

Hotel was clean, rep at check in was efficient & friendly, room access was difficult with travel up/ down stairs, construction at entrance did not make for a good first impression but the lobby was fine once inside

Great location, staff was professional but not friendly

Really noisy between the road, the lift and the people above who were moving furniture late at night. One window also had no curtain or shutter so it was bright

Clean comfortable room (with AC), nice bathroom, elevator. Very attentive staff. Requires taxi or tram (5 min walk) to old city, shops, restaurants. Liked being outside of the chaos of Florence.

Perfect walking distance to tourist areas

Excellent hotel in the heart of Florence—close to all the main attractions, spotless clean, and with staff who are not only friendly but genuinely helpful. I absolutely loved my stay here and will gladly return every time I visit Florence.

The hotel was under construction. The windows in our room were covered in plastic. The Air conditioner did not work. We had to request a fan. It was not the best place to stay

One of the best breakfast spread I have experienced throughout my Italy trip. The rooftop (next door) gives beautiful view of the surroundings.

Convenient location to train station and walking the city. Massimo and rest of staff were very hospitable.

The rooms were run down and in need of repairs. The shower was gross and lots of mildew