Overall Ratings & Reviews Novotel Nantes Carquefou

The hotel was generally tired looking and in need of an update in corridors and rooms. I expect much more from having stayed at many other Novotel hotels. I would chose an alternative to stay. The restaurant and food was good and staff very friendly and accommodating, although they did manage to get my food bill wrong, but made good with no issue.

Very good Hotel if you are in the area. I had some time and I could enjoy the swimming pool. A lot of dinning places around.

The food was excellent but expensive for long stays and of a higher quality than the bedrooms which are basic but very clean and the decor a bit dated. The pool is lovely but in the view of everyone eating.

Good pool area. Very nice breakfast with lots of choice.

For a group of 3 friends we had asked that the room had 3 beds. We were told that the hotel did not have such a room and had told Hotels.com that this was the case. One of us slept on the floor

Swimming pool was a nice addition and food was excellent

Located in the middle of an industrial park. If you arrived at night, it would be quite difficult to find as there was basically no road signage. Rooms were rather dumpy but if you’re driving for 8 hours, it will be ok. The breakfast was pretty good albeit expensive.

Really great hotel and service

Convenient hotel for stop over after/before Cherbourg ferry

It was simply a one night stay, on our way to the north. Location is the only thing I can't tell as we didn't go to Nantes centre. The children enjoyed the swimming pool, which was open til22:00. It's an indoor one. In the morning we had a nice breakfast at the terrace. Room was spacious enough for the four of us. Good wifi coverage. Nice bathroom, although I personally don't like those split ones so common in France. (Bathroom/toilet)

Arriving on the ferry into Roscoff at 4pm this hotel was well located to break our journey down to Bordeaux. Good overnight stay followed by great breakfast selection and allfor a reasonable price.

Everything up to the usual Novotel standard, room-wise: comfortable bed, decent bathroom, no frills but a nice environment. What makes this Novotel a winner for us is the quiet, convenient location, lovely friendly staff and excellent breakfast choice. There's also a swimming pool and terrace at present being refurbished but eventually to be brought under cover, which may make it useable year round.

Had a reservation confirmation - but no room available - my colleague I was travelling with had a room - resvations were identical and completed at the same time - only difference - HE HAD A ROOM! Hotel staff were very gracious - but the property was fully booked (as was almost the entire city) - they couldn’t make a room appear! This is an Expedia problem NOT a property problem. Very poor! Very disappointed!

Good price but a bit far out of Nantes. Very good service and the breakfast was excellent. The pool was on the small side but not many using it so fine.

In need of refurbishment. The outside area with the pool was full of weeds and needing attention. Even the front of the hotel looked shabby. Novotel sign was broken and no lights on some letters. The breakfast was not as good as previous Novotel I used near Marne la Vallèe as most of its cooked food was cold.

Great members of staff. Nice facilities

Although we only stayed 1 night when passing through the hotel was fantastic. Friendly and courteous staff and the room was great. We had a family room for 4 and had plenty of room, Wifi was free and fast and when we had breakfast it set us up for the day ahead, all round great stay.

Good clean hotel ideal for an overnight stay on a long journey.

Got food poisoning from omelette realised after husband also fell ill later that day. Apart from that nice hotel.

Excellent as always