Online commitment and when we reach hotel terms and conditions is bit different so I don't like that specially they asked me for deposit and when I booked online I didn't see anything like that and when we asked something about to check the room they said you have to do it Ur own we can't help that the worst thing in this hotel
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m
Business
6.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Stayed here on a business trip, nice enough place, handy location for what we were doing , but a bit average overall,
reasonable value
Sunil
Leisure with Children
2.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
We visited 2nd week of August . There was a heat wave. The A/c in this hotel is terrible. Even hotels in 3rd world countries have better a/c. We complained this to the front desk . They told they would fix it bit nothing was done. They were rude. We had to open windows and sleep.
Zhigang
6.0
/10
Reviewed 107 week(s) ago
Expedia Group verified review
Lack of lobby staff presence.
Dominic
Leisure Family
8.0
/10
Reviewed 114 week(s) ago
Expedia Group verified review
L'extérieur de l'hôtel est vieux et ne donne pas vraiment confiance à première vue, par contre l'intérieur est rénové et très bien.
Verified traveler
Friends and Family
10.0
/10
Reviewed 118 week(s) ago
Hotels.com verified review
The facility was perfect with pool and games for the kids. Breakfast was consistently good and the one night we ate at the restaurant it was delicious. The best part was the staff - everyone was very friendly and helpful
Anthony
Leisure with Children
10.0
/10
Reviewed 167 week(s) ago
Expedia Group verified review
Inside ver nice, clean & well ordered. Comfortable room & lively bar / dining area. Immediate area around heavily under construction but short walk to centre ville is pleasant. Good for RER station.
Pierre
Business
10.0
/10
Reviewed 203 week(s) ago
Expedia Group verified review
Easy access & very quiet certainly considering the surrounding highway environment
Verified traveler
Business
6.0
/10
Reviewed 302 week(s) ago
Expedia Group verified review
Convenient location for my meetings. Front desk staff very good
Verified traveler
Leisure with Children
8.0
/10
Reviewed 320 week(s) ago
Expedia Group verified review
We liked the hotel, the amenities and cleanliness. We tried to use swimming pool but was very cold, may be heated outdoor swimming pool could be an improvement.
Fulvio
8.0
/10
Reviewed 351 week(s) ago
Hotels.com verified review
Good hotel with nice service and facilities. Room is ok and like the little fridge with complimentary water bottle. Radio didn't work. On TV lot of channels didn't work. Sink was partially blocked. Could hear noise from other rooms. Once was woken up by cleaner at 7.30. Had a problem with the safe which even after I told reception wasn't fixed.
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Verified traveler
6.0
/10
Reviewed 373 week(s) ago
Hotels.com verified review
Helpful staff, enjoyable stay for an overnight trip
marc
8.0
/10
Reviewed 377 week(s) ago
Hotels.com verified review
WE just stayed 1 night but arrived early and the man at reception was very kind and let us check in early
Verified traveler
6.0
/10
Reviewed 377 week(s) ago
Expedia Group verified review
Fairly reasonable, no real complaints. Kids were happy, staff polite, room was clean. Would use it again
Benjamin
8.0
/10
Reviewed 377 week(s) ago
Hotels.com verified review
Functional, basic hotel for the last night of our European vacation before heading home. It has all the standard amenities and a decent on-site restaurant for dinner and breakfast made it very convenient. Kid friendly too!
The elevator serving five floors is very very small. It gets busy in the morning so we had to carry luggage down by hand.
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Michael
10.0
/10
Reviewed 400 week(s) ago
Hotels.com verified review
Nice stay, room very nice. Memory foam type bed, which i am normally not a fan of, but was very comfy. Food in restaurant very good. Breakfast - nothing fancy but perfectly fine. No gym though.
Nicolas
6.0
/10
Reviewed 400 week(s) ago
Hotels.com verified review
This is probably the fault of expedia/hotels.com. We have arrived at mindnight and we found no way to enter and the phone number we had would not respond. I called hotels.com UK number and the only thing they could find was another phone number on which it was also impossible to contact the hotel. HOWEVER the hotel claim that they have sent us an email with access code, and this is the fault of expedia, this email never arrived. Overall being with children we spent 110 GBP on another hotel room nearby [Novotel also booked with hotels.com].
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Emmanuel
8.0
/10
Reviewed 409 week(s) ago
Hotels.com verified review
good hotel but not amazing.
Very difficult to have vegan/vegetarian food.
MR T A NEAL
8.0
/10
Reviewed 422 week(s) ago
Hotels.com verified review
Great hotel with excellent facilities only a 10 minute walk from the main station with excellent transport links in to the centre of Paris. Breakfast was nice but could be a little slow restocking key things like cutlery but food was really nice. Would certainly recommend a stay here!
Neena
6.0
/10
Reviewed 424 week(s) ago
Expedia Group verified review
I've used Novotel for business trips before but this was a personal one. I was relieved, I found them in a place that seemed like in the middle of nowhere. They were of good value - as a decent hot-n-cold breakfast was included in our booking. Had ironing boards etc to lend us. The restaurant had decent food and drink options for lunch. They had a beautiful back garden and a small pool. We liked it :)