Overall Ratings & Reviews Novotel Coventry M6 J3

The location was excellent, with convenient parking available on-site. Unfortunately, the room let the experience down. I was placed on the ground floor, with the corridor leading to the lift for the upper floors. As a result, I was disturbed by the sound of guests coming and going throughout the night until around 3:30am - which made it difficult to get a good night’s sleep. The bed itself was clean, but not very comfortable.

Check was fine. Then we went for a bite to eat and was told that the kitchen would be closed until 1930. We went to the bar to wait, due to a private function, waited 10 minutes to eventu5get served, as the bar is tiny and only a few staff on. Went to restaurant, sat down, no staff, eventually managed to ask a staff member to order food, as by this time the queue at the bar was now 20 people deep. Food arrived, not what we ordered and missing items Breakfast was meh, coffee machine not working, dirty cups and again no staff at all to assist. When we checked out, no staff about, the hotel was like a ghost hotel, just us guests and no staff. A very disappointing visit and stay at the Novotel.

Friendly helpful staff great facilities. Very dog friendly hotel. Wonderful stay.

The breakfast did not flow. Only 1Coffee pot had to wait for it to be topped up a 2nd would help. There was very little space by the toaster. Loved the tinned tomatoes

Staff helpful. Easy to find and local to CBS arena. Breakfast OK, not huge selection but enough to set you up. Plenty of parking which was free. Would stay again

Jj

Front of house helpful

Don’t stay here on a Saturday night! Couples arguing outside at 3am. Kids running and screaming down the corridor at 1am then their mother chanting or singing down the corridor an hour later! Would not recommend

Good sized rooms, nice ensuite. Bit noisy in the mornings with showers going on etc. Reasonable bar selection. Food a bit average but ok

I stayed for work and the bed was comfy and I liked the toiletries and shower. Breakfast was nice. Restaurant in the evening wasn’t great, not a lot of choice and small portions for the price. The servers got the order wrong and took a while. Light coming in the room from the corridor was annoying when trying to sleep.

Reasonably convenient for NEC - about 30 minutes

Service at check-in was handled really well. Very polite and friendly staff and did their utmost best and more to accommodate us.

Very good stay

Well catered for, parking was free just register at reception. Room was great, great place to stay and relax👍

Ok Hotel albeit it is a little tired. Close proximity to the M6.

The night manager Fedika is very friendly to us and definitely will go back again soon

Fantastic hotel, great stop off point on the M6, really good service, lovely welcome, I phoned ahead to say we would be late and the front desk were really very helpful

The Novotel was lovely. I had an initial issue with my first room and Shakira on the desk very quickly moved me into another room. A better view on the back too. Be aware, if you are over 6ft3 you will struggle with the showers, as my head was just underneath it. Easily access off the motor way. Clean and tidy, with a great size room. Happily stay again.

Bathroom was dirty. Mould everywhere. Bedroom ceiling was damaged - quarter of plaster fallen off and was just painted. Dirty walls, TV not working. Reported to manager and staff was just sorry. That's it. Fortunately we stayed for one night only. Room 142.

I had to wait around 10 minutes for someone to check me in, the bar/restaurant was full so I guess it’s ok!