Clean and efficient. The staff was outstanding and the restaurant was very good.

Ras

Our one night stay offered everything we needed. 10 minutes from the center of Narbonne, Novotel has easy parking and easy freeway access. The pool is large and welcoming, and they have towels for guests. The reception area and bar have lots of natural light. The best surprise was that the fitness center has new equipment and air conditioning - rare in France. It’s not large but was nice. Highly recommend. And the town of Norbonne has a magnificent cathedral and palace - worth a short visit.

We booked this hotel for one night during the heat wave after leaving our Airbnb early, and it was exactly what we needed. Check in was quick and efficient. We arrived around 8pm and our room was already assigned with keys waiting for us. The room was simple but very clean and comfortable. It had a queen bed, a sofa that converted into two twin beds, and a mini fridge that was convenient for storing a few items. The highlight of our stay was the air conditioning. The room stayed at a cool 20.5°C /69°F and we all had the best night’s sleep since arriving in France. After several hot nights, this hotel provided a much needed escape from the heat. Nothing fancy, but clean, dependable, and exactly what we were looking for.

Very friendly staff and great breakfast..

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Very clean room,comfortable bed,the kindness and heplful nature of the reception staff is second to none,i would love to employ him,he is excellent

Super polite staff,excellent room,best nights sleep ever

Good 3 stars hotel

Excellent séjour, hôtel confortable et personnel fort sympathique Un petit déjeuner copieux et délicieux : je le recommande

The Hotel did not provide the facilities for the price I paid for one night stay. Room had bare minimum amenities and the breakfast was very basic. It's a big hotel chain and we booked it because of it's reputation. We were disappointed.

Quiet and clean. We had reserved for a few people yet rooms got one set of towels and AC was not working. Not many staff speak English. Overall good.

Nice small quiet pool area. Restaurant expensive. Expensive uber to city 19euro

After a long day of driving, this was THE perfect spot. Staff was amazing - at the counter or wherever they happened to be.

Excellent stay, quite, modern and convenient

2day stay , nice pool , hotel showing age,dinner very average, breakfast ok , but on last day ,they cleared breakfast buffet before 10:10 when we came down !(10:30 official finish)Very poor breakfast service. Typical edge of town , motorway hotel.Poor customer service.But convenient en route.

Nice place 5 minutes from the city center

It was a good road hotel to spend a night. Soap containers empty, did not refill for our check in.

Good breakfast

In a good position having easy access to the motorways. Ok for a couple of nights as there were 2 reasonable restaurants nearby plus the Novotel restaurant. Very quiet during the day. Nice swimming pool.