Overall Ratings & Reviews ibis Chartres Ouest Lucé

Worst Ibis stay ever. Hotel is very dated. Someone had obviously smoked in our room recently, room very cold, pubic hairs in the bath, bed rock hard. Only scrapped 2 stars due to the friendly helpful receptionist in the evening

GOOD VALUE BUT COULD HAVE BOOKED CHEAPER BY GOING DIRECT TO THE HOTEL. STAFF EXCELLENT

This overnight stay was a stop over from the south of france up to Calais, very easy to find and was a comfortable stopover to break our journey . Meal was good in the restaurant in the evening.

Very nice place to stay, room nice but as usual Aircon not working only blowing hot air.The units should be serviced and made to work as it can get very hot in the rooms and you dare not open the window as mosquitos are in the room immediately. The restaurant was closed in the evening with no reasons given.

A very convenient stopover. The staff were extremely helpful.

Hotel is in need of a total makeover. Rooms very old and tired looking. Bathroom was not clean and had lots of long black hairs on the sides and back of the door. Room facilities poor. We had half board but the evening meal was very poor, 3 chicken strips and a very small portion of chips. Breakfast was ok. We were advised we should receive a free drink with VIP Expedia rewards but was advised by the hotel reception that this is not the case and they keep telling Expedia they should not be offering this. Overall very poor experience.

Perfect for a break in a journey. The heat meant that we did not go into Chartres - not the hotels fault!! The staff were really great and were patient with my broken French. Our Yorkshire terrier was just o e of many dogs staying and all were welcomed. Would happily stay again.

Nice place to stay, clean rooms and comfy beds. Have stayed there at least 10 times. Would not stay there if it was not a pleasant experience. Very helpful and pleasant staff.

Friendly welcome and helpful staff. Pet friendly.

Have stayed here many times. The restaurant is ok but the food and choice could be better. We asked for a ground floor room and was given the disabled room which was spacious and clean the only problem was the extra bedroom area only had a net curtain up to the window so light came through from outside at night.

Quick overnight stay on our way south. Did what was needed. Nice meal in the restaurant.

Fab jotel

When we arrived we explained we had VIP silver membership and we’re entitled to one beverage per person per stay. The receptionist said the manager had not signed up to this so not entitled to it. We were offered tea, coffee or water which we had. Room was clean and our request for a downstairs room was given. Bed was comfortable. . It would be nice to have a kettle in the room with tea and coffee for early morning start. Menu in the restaurant is very limited.

a very good stay for one night on our way back from the south of france..

Very nice stop over as always. Friendly and welcoming

It was ok, the staff was very helpful it’s only the facts that we have some insects was crawling in the room, and the room was very small we couldn’t make tea and coffee, no kettle in the room…

Good outside parking, hotel was clean covid friendly (antibac etc in place). Room was ok, a little tired but perfect for a overnight stay

poor value for money. a very basic room, no tea/coffee facility

Having booked our stay the hotel was CLOSED on our arrival

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