Overall Ratings & Reviews ibis Montbéliard

The hotel is in a non-walkable area to the city center, the public transportation from this place is not frequent. When I arrived to my room, there was a worm in my room and I have to clean it by myself because there was no cleaning service at the hotel on Sunday night when I arrived. I ordered a burger, I received it without a meat inside. They offered me the meat after in a dish to add it. There was one receptionist girl doing everything because the was alone at the weekend, and she was so nice. When I talked to the manager regarding the room hygien and the worm inside my room. He refunded me a small amount around 40 euro after consulting the owners who were available at the hotel instead of refunding the whole amount, and he threatened me not to talk. He was rude, instead of saying sorry, he said I removed for you one night (which was not the case) and he said don't put anything online. I smiled for this poor guy. I am sure he is a new manager and he doesn't know how to deal with customers. In conclusion, it is my worst experience for an ibis hotel and one of my worst experience in all hotels that I have visited before in more than ten years of travel. I will not repeat it there, and I don't recommend it to anyone.

Staff was nice and their restaurant food was very good. The room was smaller than expected. They definitely needed another outlet outside the bathroom. Very, very basic.

Bad. Misere.

Mal

The bed had a materas put on top of the other one and it was sliding

Shaky start to stay with only 1 of the 2 booked rooms available, they only had 1 room confirmed. fortunately they arranged another room at next door. Staff were very helpful and friendly and made a lot effort to overcome language barrier. Nice small bar area and restaurant/breakfast area.

Friendly staff, room fine and we got a quiet night sleep. Handy for something to eat and drink, perfect for a overnight stop.

We stayed one night here while travelling through France to Germany. It's set in amongst some bigger stores (ex. Decathlon) and was easy to get to from the highway. Reception was friendly and helpful and spoke English. The room was super tiny but functional, as long as you don't have a lot of luggage to bring in to the room. Bed was comfortable. There was no noise between rooms but there was noise from the hallway from time to time (we were right at the stairs on the second level). Shower was pretty small but decent water pressure. We didn't eat the breakfast but we did have a meal at night and while it was expensive it was very good. There was a Chinese restaurant next door that appeared to be very popular. All in all I would recommend for a quick stopover.

bonjour, j'ai un doute car il me semblais avoir réserver une chambre de 18 mètres carrés , la chambre me paraissait petite pour 18 m2 , un écran télé de petite taille et franchement un bon coup de neuf ne serai pas du luxe .en conclusion déçu de la chambre .

sdb sale: présence de cheveux, une seule prise murale, petit dejeuner tres deceptif

chambre propre mais besoin d'un rafraichissement au niveau des peinture , salle de bain et chambre

Besoin d’un rafraîchissement dans les chambres. Le restaurant est très bien et le personnel très sympathique et accueillant.

Très bien merci beaucoup

Cetait très bien

Vraiment très chaud dans la chambre et une mauvaise odeur dans la sdb Petit déjeuner excellent

Chambre vétuste et mal chauffé... a besoin d'un serieux rafraîchissement...petit dej tres decevant....bref j'y mettrais plus les pieds....dommage le personnel est très gentil....Accord doit revoir sa copie......

Très bruyant le long des grands axes routiers et mal insonorisé

Rezeption sehr freundlich

Chambre qui sentait la cigarette Pas d’isolation

Hôtel vétuste, moquette sale. Très mauvais rapport qualité prix Personnel agréable