Had a bug (roach) in my room unfortunately

Very professional and pet friendly

Stayed here for a few days. Staff was great and upgraded my room for my birthday and sent me a bottle of wine and macarons. Very sweet! Room was clean and comfortable. Slept well. Spa was relaxing and pool was clean and good service. Recommend for a relaxing stay!

The stay could not have been more perfect. Will stay as often as we can.

Everything was AMAZING

Clean room staff

Wonderful staff

Top quality property with amazing restaurants and the staff very professional. Donna at the breakfast buffet is adorable. Great stay. Amazing hotel.

Everything

Very good service

Stayed for a big birthday celebration and anniversary. The resort is stunnng. The room was beautiful and the service exceptional. Loved everything about our stay. The staff go above and beyond and even surprised me with a birthday cake! My son enjoyed a round of golf which he said was the best course ever! while my daughter and I enjoyed the lazy river. Can’t wait to go back.

We consistently stay at 5 star properties and the Ritz-Carlton Grande Lakes far exceeded our expectations. The property is located in a lush paradise and has a wonderfully kind team that couldn't do enough to make us comfortable. Simply amazing!!

My stay here was sensational! The hotel is so beautiful and the service is unmatched! My in room service was so awesome with Rubert making my daughter and I feel like royalty. We will definitely be back.

From the moment I arrived, my stay at the Ritz-Carlton Orlando, Grande Lakes was nothing short of exceptional. It's a true luxury escape that manages to feel both grand and intimately welcoming. The service was truly the best I've ever experienced. Every staff member I encountered—from the front desk to the poolside attendants—was incredibly friendly, professional, and attentive. They anticipated my needs without me having to ask, which made for a completely seamless and relaxing trip. The entire resort is absolutely beautiful. My room was immaculate, with a stunning view and a wonderfully comfortable bed. What stood out most, however, was the cleanliness. The property is impeccably maintained, and the pristine condition of everything from the common areas to the guest rooms truly reflects the high standards of the Ritz-Carlton brand. The food was a highlight of my stay. I had the pleasure of dining at several of the resort's restaurants, and each meal was a culinary delight. The flavors were incredible, and the presentation was a work of art. The dining options offer something for every palate, and I left feeling completely satisfied. Finally, the gym and pools were absolutely fantastic. The fitness center was well-equipped and spacious, allowing for a great workout. The pools, in particular, were a paradise. The atmosphere was so serene, and I loved having a variety of options, from the tranquil main pool to the 18 and over Spa Pool. I also had an amazing facial.

Staff was phenomenal and worked to create a memorable experience. They separate the Ritz from everywhere else.

It’s a very expensive hotel so if you’re on a budget I would avoid. In the coffee shop on site they were asking $18 for a cup of fruit. 😱 I think the hotel for a 5 star is too big. You wait on busy nights too long in the bar / around the pool to even get served etc but overall the facilities are class and all the staff are too. There was only one time around the pool where I asked if we could move an umbrella and the guy turned round and said yes and walked off….. Thanks for your help! The hotel is spotless and the rooms are beautiful. Fireworks on a Saturday night are epic and out of this world! Overall great trip and great hotel and I would go back.

Excelente servicio e instalaciones

Absolutely stunning experience at The Ritz-Carlton Grande Lakes in Orlando! From the moment I arrived, the staff made me feel like royalty with their warm welcome and impeccable service. The property is beautifully landscaped, creating a serene oasis that feels a world away from all the hustle and bustle of Orlando tourism. The only significant thing I noticed was a front office clerk that was rude to his co workers and to myself when I asked for change for staff gratuity. Princess couldn’t be bothered.

It was amazing and service is excellent!!!

Top notch resort. All class!