Four Points by Sheraton St. Catharines Niagara Suites

Explore Four Points by Sheraton St. Catharines Niagara Suites
8.4
Very Good
From 1,008 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.8

Traveler Reviews Four Points by Sheraton St. Catharines Niagara Suites

Number of reviews per page
20
40
Top reviews
Mike
icon-with Friends
with Friends
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

They claim the suites are sound proof.. Could not be further from the truth.. Never again..
Maija
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

USB ports did not work and furniture was broken
Irene
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff excellent.
Kelly
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I was upgraded to a suite upon arrival and the space was incredible! A large sitting area with tv and coffee table
Brandy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Spotless room, good pool, proximity to university campus, value for money.
Tina
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stayed here many times, always an amazing experience
Gabriella Herta
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Check out actual room...I have been to this particular property 2 other times and was fortunate enough to have a suite and wonderful experiences....this time the double queen suite was tight..especially getting to the clothes rack as there was no closet and only two electrical outlets...for convenience sake it was only myself but two outlets and only one plug was available on each. And the lighting so dim you spent your time in the bathroom or at the window sill looking for decent light.
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Zeus
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good
Jahangir
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was good but the heater in the room was so loud.
David
icon-with Pet
with Pet
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was very clean. Staff were very friendly. Pool was open. Have booked hotels that said they had a pool but was closed when we stayed. Restaurant was clean and modern with friendly service. I was not happy with the roast beef dip. It came on slices of bread and not on a hoagie loaf as noted on the menu. It was very small and the dip was cold. But didn’t complain as the server was so nice.
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Alessandra
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I had a wonderful stay at this hotel! The room was huge and spotlessly clean. The staff were very friendly and welcoming. Breakfast was delicious, and the hotel itself feels brand new and well-maintained. Highly recommended!
Linda
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room and gym.
calantha Mei Yee
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Utterly disappointed. The hotel looks like an old senior home, lighting on the hallway was depressing. We got a standard room with 2 queen bed. No armchairs, no closet, no cloth hangers. Just a room with 2 beds, a tiny desk and a tiny fridge at the corner. We ended up using the ironing board to “hang” our jackets. The washroom was moldy, door paint chipped off. The foyer was dirty, we wrapped it with damped cloth, it became dark grey. There is no competition in the area, so they don’t even care.
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Lynn
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Every one of the staff was exceptional. We had two rooms. One was beautiful, the other I’d say was very good - it needed a bit of love.
Siu mei susan
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The floor of the livinr room and bathroom are dirty, not even swept. Maintenence dept need to do a better job.
Byran
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff were great when checking in. Hotel was clean and very nice. Rooms and bed were comfortable. Hotel wifi was solid and could do editing work and upload files. Overall very satisfied!
Sebastien Stephane
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great all around.
Stuart
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

courteous staff very comfortable bed large room size
Lauren
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very clean rooms, suite had a great layout
William
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Yes very good but breakfast was not included as we thought it would be. Staff very nice and courteous.
Number of reviews per page
20
40