The breakfast served at the rooftop pool was great. Recommend if going to stay at this hotel in Barcelona to visit. For the first couple of days, the room was not cleaned when I returned from outside the property. Also, just FYI, the A/C in the room was like non-existent, and it was August in Barcelona, so you can assume it was super hot and humid. Also, I had an instance where I thought someone at 5 AM on two nights was trying to get into my room, so make sure to lock your door as super important if you are an âmerican tourist coming to Barcelona. I think they put âmericans in the older style rooms if booked on this site, even if you have status with Expedia, like I did myself. I probably wouldn't stay here again if I returned to Barcelona, but that's my own opinion on the stay. Also, just to make sure you are aware, when traveling in Barcelona in August, it smells like a sewage plant all around the city.

Location is very central, clean room. Very nice rooftop terrace that overlooks the whole city.

Phenomenal gracias por todo

Very happy with our stay at Cram. The hotel was beautiful and staff were extremely helpful and friendly. The roof top bar has a nice view and breakfast was always fresh and had lots of options. Our room was really spacious and had everything we needed, but our favourite thing was the bed, it was so comfortable, we had the best sleeps!

I liked this hotel and would consider staying here again. My only negative was that the HVAC wasn't satisfactory the first night. On the first evening I complained to the front desk about the room being to warm. When I returned to the room it was too cold and it was late, so i slept with added layers. On the second day, it was sorted out and the temperature was pleasant. Lastly, I did not opt for the 19€ breakfast option and I think that was the correct decision given their offering and the options available in the neighborhood. Oh....a big positive was that they accommodated my request to checkout at 2pm .

Great hotel great location

The hotel was adequate, didn't feel four star,rooms were tired. Reception lobby area very bland, no bar , no faclities at all. I felt as if I thought I had booked a Mercedes and received a fiat panda. The reception staff were very polite and helpfull. All in all not great value for money.

A fuse blew out in our room while we were getting ready to leave for dinner. Stan from reception came up and berated us saying we caused the fuse to blow because we do not know the voltage in Spain. We said the only thing plugged in was our mobile phone and the iron the front desk provided to us. He had such contempt it was palatable. I had to cut him off from speaking just to shut him up. Why on earth is someone who so clearly hates people in a customer service job!

This is my fifth stay at Cram hotel. Check in and out are quick, the reception crew are welcoming and professional, the room is cleaned daily, and breakfast is plentiful. The location is close to all Barcelona highlights

Super nice place

Really helpful and pleasant staff! They made my stay great! Loved how clean the room was and the bed was super comfortable with crisp, white bedding. Great location centrally located and a short walk to the metro.

Nicely put together hotel, charming terrace with small pool. Good location. Two issues that were hard to overlook - absence of plug sockets by the bed to charge your phone is really poor design. And the bathroom door was glass and did not actually fill the frame. So very little privacy if you’re sharing.

We love this hotel and stay here whenever we visit Barcelona. The staff are so accommodating and friendly. The location can’t be beat.

I found this hotel to be very clean and had a new modern look. The staff was really friendly and helpful- the lady working on the rooftop bar was very joyful and full of energy. Nice to see staff who love their jobs and are genuinely happy when assisting customers.

Area was very convenient and walkable to all attractions. My wife and I walked throughout our entire stay. Dining options are endless. Check in and staff was very courteous and friendly. Room was clean and modern but didn’t have certain facilities- basic iron or Coffee or tea maker. All in all very good

I enjoyed my time here and the rooms met my expectations.

Staff was friendly. Room was very clean.

I can’t fault the location and service, located in the heart of l’eixample. The rooms are of decent quality but are starting to look dated. Our room had a musty smell.

Nice hotel, very attentive staff, and in a great area.

This is overall a nice property but failed in terms of customer service, particularly Stan the front desk guy. I couldn’t believe how rude he was given the amount I was paying. Also the facilites while stylish and nice could use a refresh- imagine ikea furniture that looks good but starts falling apart after a few years. A lot of scratches on mirrored furniture, hardware half screwed in, etc. Also they sent a very alarming email threatening to cancel my reservation if I hadn’t paid in advance for the room even though: 1) the reservation through Expedia clearly said “pay at the hotel” 2) no link was sent to me to pay via email though they said “if you don’t pay through the payment link sent to you through email your reservation will be cancelled. 3) it turns out my card had already been charged in full for the reservation. When I pointed out that this whole email created unnecessary panic for someone who is about to board an international flight without WiFi service — to think the reservation you made a month ago might be canceled when you arrive in the destination city — “Stan” replied super rudely and condescendingly. I would not stay here nor recommend sraying here to others.