Overall Ratings & Reviews Sofitel Saigon Plaza

The room was clean and fully equipped. However, when I arrived, there were quite a lot of guests waiting for check-in for a long time. I went with a baby and there was no place to sit and wait, nor was there any water or tea to drink.

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What can I say apart from wow, always love the Sofitel brand wherever I stay but Saigon Plaza was especially amazing with awesome staff and great service.

enthusiastic and polite staff...clean room...good price for a 5-star hotel for a long time in HCMC. Ho Chi Minh

I feel dissatisfied about the evening receptionist who works very hard, very disrespectful to customers. In general, I will never come back again, it's not worth 5 stars. A melancholy makes the soup sad

Sofitel is located at District 1. Room is comfortable. The staff was very welcoming and friendly. Had a nice Stay.

One of the best hotels I’ve ever been to!

The hotel does not let guest to bring visitors to their room and fail to inform this to me. My guest was treated like he was somekind of a bad person or a criminal. The rule starts at 9PM in the evening which I think is ridiculous for busy people now who usually starts their evening late to enjoy the night with colleagues or family. Even after I told them my guest would only spend a few minutes while waiting for me to get ready, hotel still didn’t let me invite him to my room. Very dissapointed with how the hotel handled this issue. I know it is the gevernment regulation (or so the hotel claimed it to be but when asked to show the particular law, hotel couldn’t do it) however guest should be informed well, not just a small print on check-in form which usually only contain standard info. I have stayed in different sofitels and other 4-5 stars before but this is the first time such thing happened to me. Hopefully, the hotel can address this issues for their own good. Thank you