Overall Ratings & Reviews Hotel Cristoforo Colombo

Internet service was very poor in the room.

During my stay at hotel, I noticed one minor inconvenience: the entrance design has gaps between the stones, which makes dragging luggage a bit challenging. That aside, the stay was overall enjoyable due to the high cleanliness standards and the friendly staff.

This is a great property to stay in. We stayed the night before we had to depart from the Rome airport and will probably do so again in the future. The hotel is clean, the staff are helpful and the restaurant on-site is also great. Highly recommend.

Nice!

Check n was fast

The hotel was clean, updated and comfortable. The staff was friendly and helpful. A great experience.

Front desk staff rude on checkin, life guard always talking with bar staff and on his phone, needed to pay for swimming cap for pool, money scam. No impact on hygiene safety, men with long beards still swimming in the pool. Property and room clean. If you need more food options go to the mall next door.

It was perhaps one of my worst ever stays, from the moment I walked in the staff were rude and unhelpful ! After check in I made them aware my bathroom has hair inside of it and that it hadn’t been cleaned properly they totally ignored this and didn’t get done! The only positive was the lovely gentleman who I guess perhaps a manager a young guy who was ever so helpful and attentive the rest of the staff need a huge amount of training ! I have never seen a 4 star hotel with such awful customer service I felt uncomfortable even speaking to them as they were unable to help in any way ! Refused to get me a bottle of water and was told “I am a receptionist” go to th swimming pool if you want water I was totally shocked by this response! I would never stay here again neither would I ever recommend anybody to stay in this awful hotel! Hospitality is about creating great experiences for guests and if I hadn’t made commitments and meetings with my work I would have left the place this is something that could never happen anywhere else!

Good

Every thing was good but the location is far away from Rome termini

Stayed here just for our last night due to proximity of the CIA airport, the hotel staff sorted a taxi but he did say the charge was 35 to 40 euros despite stating on the side of the car that it was 31. As breakfast was inc. and we had an early flight, i asked if we could have the breakfast to takeaway and the receptionist arranged this, a small bag to take away upon leaving. Went to use the pool but asked to get out as a swimming cap was required which i have not heard of anywhere before. Restaurant was expensive but staff were pleasant and accomodating. Hotel was nice with some wear and tear and the triple room was very small plus it cost us 7.50 each in tax for 1 night, when all other places have been 2.

Great place to stay the night for the airport the next day. Gas station right next to the hotel if you have a rental car and need to fill up before returning.

Very good service, nice and clean, breakfast was very good, just one small the fruit juices too sweet

The mall was literally next door. The bus stop to go to the train and then center of Rome is right in front. It was very easy to get around and poool was a great scenery

Nice hotel

It was the worst experience I had staying at a hotel. The reception staff are not friendly. When you arrive, they continue reading or be on the pc & wait for you to greet them first. When you ask the reception about modes of transport & directions, you are told to Google & find out where you want to go. There is no egg station to prepare your egg how you would like it, you had to eat the cold scrambled eggs made earlier & kept. There is a language barrier & staff are not willing to assist with any queries. Overall they are rude or maybe it was just because of my skin colour. #RACISM

Breakfast is great. The buses are coming pretty rare.

Just ok

at least he has to but coffee machine in the room??

We thoroughly enjoyed our stay at Hotel Colombo! We didnt want to stay in central Rome but wanted a good public transport network and a pool to cool down in after long days, this was exactly what we got. The bus stop is the otherside of the road (underpass) its a 6 minute ride to EUR Fermi (Metro) then about 25 minutes to Colosseum. The staff were really helpful and always available. The breakfast is all you can eat, delicious and there was a great variety of food available which was always topped up as they opened breakfast from 6:30am - 10am. There is a very large shopping mall (Euroma2) literally round the corner which has a huge supermarket (Ipercoop) in. The pool is open between 10am-7pm which is great and a god send after a long and hot day walking round beautiful Rome. They offer free early bag drop off which was perfect as we had and early flight but couldn't check in until 3pm. Would definitely return if we came back to Rome as couldnt fault the place and location.