Regardless of the ridiculous price, the toilet should've been clean prior to handing over a room key. In addition, there should also be hot water for the shower (the sink did have hot water). Worst if all, my complaints were brushed off. Ref the toilet: we'll let housekeeping know. Ref no hot water for the shower: it must be a third floor issue. There was no resolution, just excuses and brush off. I am angry with how much the room cost, and the lack of care about my complaints/concerns really irritates me.