Absolutely terrible, Hotel I will not stay there anymore. The service is horrible. It’s dirty everything it’s out of date. The only nice thing there was a nice Ferrari 4x4 and that it is nothing else, After I went I stayed in Hilton and Hilton. It’s hundred percent better Cleaner brand-new, excellent service, the stuff it’s very communicative. You cannot compare between Hilton.

Great room and amenities, excellent restaurants, gym and the decor!

Fantastic …

Room is ok condition nothing special

overall the stay was nice, but the stuff and the parking area responsible are not friendly at all. the room was very good and the entire facilities. but need to check very deeply the stuff and the responsible of parking area

AMAZING PLACE TO STAY .

The window in the room was extremely dirty and underneath it there were cracks on the very “countertop” under the window. There was some kind of heating convector in the room, but no change, it was extremely cold in the room! I expected more!

All good but the breakfast is not good for this important hotel … orange juice must be fresh not in cartoon bag… and others particularity …

Atmosphere

They have a unprofessional services. Also their staff are arrogance.

The Hotel Marinela is truly unique, perhaps resembling a huge boutique hotel. The decor is unmatched, and maybe not to everyone's taste. But that's what has given the Marinela its special character all these years. The restaurants provide excellent offerings, the staff was extremely courteous, and my suite was outstanding!

Good

Excellent hotel. Very spacious facilities. Beautiful garden. Unique design.

They didn't warn people that the air conditioners weren't working in the hotel and it was terribly stuffy,the bathroom was terrible dirty it wasn't cleaned well around the corners the joints in the bathtub. The reception staff were great.

Great garden and good options

Very posh hotel if slightly dated, superb pool and other facilities, conveniently located on the metro line three stops from the center.

This was the worst hotel I have been to in years. My room phone 1624 was not working for the whole 5 days I stayed there. I could order anything from the room. If I needed anything from toothpicks to an emergency kit, I had to go downstairs from the 16th floor. I reported it every single day, sometimes twice a day. They wrote it down on papers and never did anything about it, like never. It was the worst trip and stay asides the gym facility and friend staff that bit was terrible considering I paid more than $1k for 5 nights in a junior suite that was broken. The hotel is not worth it at all.

Cleaning room was terrible , did not wash coffee cups , did not clean well

Excellent pool and gorgeous lobby.

i know this hotel many years , in last few years condition of property has gone to very bad one ! maintenance not really existing , very poor service , cleaning room service bad - they simply dont clean anything , asked for wake up call they forgot ... only good thing we were upgraded to bigger room but aircon was not working ...parking extremely expensive